Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,291)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

April 15, 2025

I love that I can manage review, wishlist and rewards in one single app. I like how it looks, the setting is very simple, however, I do hope there are more settings available on how the widget display on the website.

Forestwest AU
Australia
6 days using the app
Growave replied April 16, 2025

Hi Yang and the team at Forestwest AU,

Thank you so much for your kind and thoughtful review! 🌟
We’re absolutely delighted to hear that you’re enjoying Growave and finding value in being able to manage reviews, wishlist, and rewards all in one place. It truly means a lot to us to know that the app is not only working well for you, but also looks good and is easy to use.

We also really appreciate your honest feedback about the widget display settings — it’s suggestions like yours that help us improve and continue building a better experience for our merchants. I’ve shared your thoughts with our product team so they can take it into consideration for future updates.

Thanks again for being a part of the Growave family — we’re always here if you need anything or have more ideas to share!

Warmest regards,
Growave Team 💙

April 12, 2025

Growave has been a great addition to our store! The features are easy to use and perfectly integrated with our theme. What really stands out is their customer support — absolutely amazing. Ainura was incredibly responsive and helpful, quickly assisting us with custom changes. Highly recommended if you're looking for a reliable loyalty and wishlist solution!

Samapura Jewelry
Germany
Over 2 years using the app
Growave replied April 13, 2025

Dear Samapura Jewelry team,

Thank you so much for your kind and thoughtful words! 💛

We’re absolutely delighted to hear that Growave has been a valuable addition to your store and that our features are working seamlessly for you ✨

It’s always our goal to not only provide powerful and easy-to-use tools, but also to support you every step of the way 🤝 Your trust and recommendation truly mean the world to us - thank you! 🙏

If there’s ever anything else you need, just let us know - we’re always here and happy to help 😊

Warmest regards,
Ainura
Growave Support Team

April 8, 2025

We installed this app and our clients are finding it very easy to use. The setup was smooth thanks to the incredibly helpful support team at Growave—anytime we needed something, they took care of it right away! Highly recommend.

Batida
Poland
4 months using the app
Growave replied April 9, 2025

Hello team at Batida,

We truly appreciate your fantastic feedback! It’s great to know that your clients are finding the app easy to use and that our support team made the setup process seamless. We’re always happy to assist, and your recommendation means the world to us. 🩷

Thank you for trusting Growave, and we’re here whenever you need us!

​Warm regards,
Janat
Customer Support Team

April 8, 2025

Very impressed with their responsiveness and ability to help our team on short notice. Growave functions exactly as expected and has been a key to our customer success journey.

GolfRoots
United States
Over 1 year using the app
Growave replied April 9, 2025

Dear team at GolfRoots,

Thank you for taking the time to share such thoughtful feedback — it truly brightened our day! 🙌

It’s incredibly rewarding to know that our team was able to step in when needed and provide meaningful support to yours. We always aim to be proactive partners, so hearing that our efforts helped move things forward for you is the best recognition we could hope for.

Your success is our top priority, and it’s an honor to be part of that journey. 🤩

We're always here for you — whether you need assistance, have a question, or simply want to share your thoughts.

Wishing you all the best,
Growave Support team

March 13, 2025

Very functional addition to our store. Works well for reviews and rewards and integrates with Shopify to allow customization in where and how reviews are shown on your page. Excellent quick responses from support! Would highly recommend.

Copper Pot & Wooden Spoon
United States
Over 3 years using the app
Growave replied March 14, 2025

Hello, Copper Pot & Wooden Spoon team,

Thank you so much for your top review!
We are happy to know that our App works well for your customers' Rewards and Reviews!
Thank you also for your kind words about our support team. We are doing our best to fulfill all your customization ideas!

Kind regards,
Growave Support team

March 7, 2025

This app provides all the core capabilities you need to create a loyalty program, and thereby drive more traffic, sales and social engagement.

Their support is top-notch (in my experience much better than core Shopify support) and have gone above & beyond the call of duty for us repeatedly to aid in our implementation.

Highly recommended!

Casa Carrillo Store
United States
14 days using the app
Growave replied March 8, 2025

Dear team at the Casa Carrillo Store,

Thank you so much for your thoughtful review!

It’s wonderful to hear that our app has been a valuable tool in helping you build a strong customer engagement strategy. We’re always working to provide features that support business growth, and knowing that our platform has contributed to your success is truly rewarding. 🤩

Your kind words about our support team mean a lot to us. We believe that great service is just as important as great functionality, and we’re always happy to go the extra mile to ensure a smooth and efficient experience for our customers.

We’re grateful for your trust and recommendation. If you ever need further assistance, we’re always here to help!

Wishing you all the best,
Growave Support Team 🌊

March 6, 2025

Literally the best loyalty app ever for Shopify.

Has everything you need..
- Points & redemption
- customer QR code + loyalty integrated to accounts
- wishlist with back in stock and sale notifications
- product reviews!

Connecting Growave to Klaviyo(mailchimp alternative) and it's smooth sailing from there.

Eldar and his team will also give you the time of day unlike other developers when it comes to support. You guys have a life long customer!~

Planted Aquaria
Canada
About 1 month using the app
Growave replied March 7, 2025

Dear Tom at the Planted Aquaria team,

Thank you so much for your kind words and for taking the time to share your experience!
It truly means the world to us to hear that our app has been such a valuable addition to your Shopify store. ✨

We work hard to provide a seamless and feature-rich experience, so knowing that you’re enjoying it makes us incredibly happy. Customer support is at the heart of what we do, and we’re always here to ensure you get the assistance you need. 🙌

Your support and trust in us are greatly appreciated, and we’re beyond thrilled to have you as a lifelong customer!
If there’s ever anything we can do to enhance your experience even further, please don’t hesitate to reach out.

Wishing you continued success, and we look forward to growing together! 🚀

Best regards,
The Growave Team

March 6, 2025

I've been using Growave since 2020, and have nothing but good to say. They LISTEN, are incredibly responsive, and also have this intangible common-sense quality where they just "get it". I think this might be the best company I have ever worked with, and by FAR the best support.

Fig Love Clothing Co.
Canada
About 4 years using the app
Growave replied March 7, 2025

Dear team at the Fig Love Clothing Co.,

We sincerely appreciate you sharing your feedback! It’s truly rewarding to know that you’ve been with Growave for so long and have had such a great experience with us. 🤩

It’s wonderful to hear that our support has been valuable to you and met your expectations. We believe that great customer service is more than just answering questions—it’s about building trust and lasting relationships, and your kind words mean a lot to us.

Thank you for your trust and support over the years. We’re grateful to have you as part of the Growave community and look forward to continuing to support your success. 🙌
If you ever need anything, we’re always here to help!

Best regards,
Growave Support Team

March 3, 2025

We wanted a simple Rewards app and ended up with a polished solution that offers so much more. Features like Reviews (with the ability to add photos), Wishlist (with optional notifications for out-of-stock products), POS integration (crucial for those with a physical presence), and a nifty Instagram widget (to display and tag content) exceeded our expectations. The core Rewards system has everything we need: rewards for orders, signups, referrals, and an optional VIP tier system. Beyond the features, the ease of use is remarkable. No complex setup is required, the widgets are simple to configure, and everything looks great right out of the box. We’ve been with them for over three years, and from an admin perspective, it’s incredibly low-maintenance and works beautifully. A special shoutout to Kani from the support team for assisting us with migrating to a new version—prompt, caring, and truly making me feel like a VIP customer. Thank you!

SnackFirst
Singapore
About 3 years using the app
Growave replied March 4, 2025

​Hi, SnackFirst Team,

Wow! Reading your review truly made our day! 🤩 We can’t thank you enough for taking the time to share such thoughtful and detailed feedback about your experience with Growave.

It’s incredibly rewarding to hear that our Rewards, Reviews, Wishlist, POS integration, and Instagram widget have not only met but exceeded your expectations! Knowing that you’ve been with us for over three years and find the system seamless and low-maintenance is the best compliment we could ask for.

A huge thank you as well for your kind words about our support team! We’re thrilled to know that your migration experience was smooth and that you felt truly valued—because you absolutely are! 💙

If there’s ever anything else we can do to support your success, don’t hesitate to reach out. We’re excited to continue being part of your journey!

Wishing SnackFirst even more success ahead! 🚀

Best regards,
Growave Support Team

Edited March 3, 2025

I was an early adopter of Growave when they just started and had 2 stores on their Basic plan which is $9/month. I have been giving a lot of feedback and invested much time and money to integrate the app into my current stores. Just recently, they announced a new 2.0 Dashboard rollout on 15 Mar and I will lose access to my dashboard, and my current plan is no longer offered.

Honestly, it is just the dashboard UI update and the features generally remain the same. For me to enjoy the same set of features (VIP tiers, custom address to send email, etc), I will need to upgrade to their Growth plan, which is $149/month!

That's like 16x more expensive. We are a small brand and have two stores, and it is way over our budget. I wrote in to ask the support and was told if I chose not to upgrade my plan, the dashboard would be blocked and the widgets will be disabled on your site.

I am happy to see that Growave.io has grown to what it is now, but shouldn't you also take care of your early loyal customers? I wish that you had a better way to handle this as many other companies would still honor the grandfathered plan even if they introduced the price plan change (maybe without the newer features)

Truly disappointed.

---------

UPDATE: Binazir from Growave reached out to us and helped us to transition smoothly to the new version 2.0 upgrade. We are thankful for her responsive reply and ensuring everything is working accordingly.

IREN Shizen
Singapore
Almost 2 years using the app
Growave replied February 19, 2025

Hi, the team at IREN Shizen,

Thank you so much for updating your review! I’m glad I could assist you with the transition to version 2.0 and ensure everything is working smoothly. If you ever have any questions or need further support, I’m always happy to help!

Best regards,
Binazir
Head of Customer Support Team