Growave: Loyalty & Wishlist
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Reviews (1,291)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.
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Really impressed with the support team at Growave. We're in the process of setting up the app, hit a technical roadblock, and they went to the next level to assess the issue and provide informational screenshots to help us navigate. All within hours of reaching out to them.
The onboarding features are pretty great, but I wish there was a way to see what to expect and a few examples via video. I'm excited to learn more about how to use the app, but seem to need to activate it in order to learn. Maybe I'm missing a couple of demo videos.
Excited to start using the features! Feeling good about working with the team at Growave whenever needed!
Dear Snake River Seed Cooperative team,
Thank you so much for taking the time to leave such a thoughtful review and for your kind words about our support team! Providing timely and effective support is something we truly strive for, so it's great to know we were able to meet your expectations.
We also appreciate your feedback on the onboarding process. While we continue to improve and add resources, we’re always here to walk you through any steps or questions you may have—feel free to reach out at any time.
Rest assured, we’ll be here whenever you need support!
Warm regards,
Vlad
Customer Support Manager
Customer service is really EXCEPTIONAL!! We've been providing web design and development services for more than 15 years and we've used a lot of apps, plugins, themes etc during that time. I spotted a general problem with the rewards sign up feature and rather than being told 'we'll solve this in the next version', the problem was resolved IMMEDIATELY. I have never experienced support quite like it. Highly recommended!!
Dear team at Sonela,
Thank you so much for your amazing feedback! We're pleased to hear that our customer service exceeded your expectations, especially from someone with so much experience in web design. It means the world to us that we could resolve the issue right away and provide the support you needed.
If there's anything else we can assist with, don't hesitate to reach out, we're always here for you! 🙌
Thank you for the recommendation and for being a part of the Growave family!
Best wishes,
Janat
Customer Support Manager 💙
Had a rough time with initial installation, however Yzat and the team at Growave were incredibly prompt in resolving each issue individually. In less than 24 hours, the app was functioning at 100%. We're now using it across our 4 stores and the results are great so far! Would definitely recommend for ease of use and implementation.
Dear team at Osage River Gear,
Thank you so much for your fantastic feedback! We are happy that we were able to lighten the installation process and make the time with our app the smoothest one for you. 🙌
Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support. In the meantime, if you have any other questions or need our assistance, we are always here to get your back.
Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨
Best regards,
Yzat
Customer Support Manager
There is a simple issue that needs to be fixed, and it is highly disruptive to my store. Unfortunately, they do not have online resources or any live chat support. Since I wrote my one star review, they have been very much in contact, so I upgraded this review.
Dear team at Verified Shungite,
Thank you for taking the time to share your feedback and for updating your review. We’re pleased to let you know that the issue was resolved promptly, and we appreciate your patience during this time.
Additionally, please note that live chat support is a feature included in our ‘Growth’ plan and higher. While this option is not available on your current plan, we are dedicated to providing you and all our merchants with the best possible assistance through alternative support channels.
We understand how crucial it is for your store to run smoothly, and we’re continually working to enhance our services to ensure a seamless experience for everyone.
Thank you for being part of our community.
Best regards,
Binazir
Head of Customer Support Team
The Growave team always goes above and beyond to support our shop. Any time I have a question or issue, someone is willing and able to assist via chat in a very timely manner. Also, the value of this app with reviews, loyalty and wishlist functionality is above and beyond efficient compared to needing multiple solutions. Thank you!
Hi, Liz and the team at MediTea Wellness!
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a positive experience with our support team and that you find the Growave app’s features valuable and efficient.
Your feedback truly motivates us to keep providing the best service possible!
If you ever need further assistance or have more questions, don’t hesitate to reach out. We’re always here to help!
Masha,
Customer Support Manager
We integrated Growave into our store three years ago and we couldn't be happier with their continual upgrades, top notch customer service and intuitive software.
They seamlessly replaced multiple apps we used, including loyalty programs, referrals, rewards, reviews, and wishlist functionalities, etc. It is all in this APP and backed by a customer team that always responds to our emails ASAP. We highly recommend Growave!
Dear Joanna and the team at L'atelier Global,
Thank you so much for your fantastic review! 🌟
We are absolutely thrilled to hear that you've been so happy with Growave over the past three years. Knowing that our upgrades, customer service, and intuitive software have made a positive impact on your store truly makes our day!
It’s wonderful to hear that we've been able to replace multiple apps and streamline your operations with our all-in-one solution. Your kind words about our support team mean the world to us and motivate us to keep improving.
Please don’t hesitate to reach out anytime – we’re always here to help!
Best regards,
Ayana
Growave Support Manager
We've been using the Growave for over three years, and it's been fantastic. When we implemented a new theme, the Growave support team was amazing. They integrated everything seamlessly and exactly how we wanted it. Their exceptional support made the transition smooth and hassle-free. Highly recommend!
Dear team at Soap So Co,
Thank you so much for your glowing review! We are thrilled to hear that you've had a fantastic experience with our platform. It's wonderful to know that our support team was able to assist you seamlessly during the implementation of your new theme.
Your recommendation means a lot to us, and we look forward to continuing to support you and your business. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Thank you once again for choosing Growave! 💗
Warm regards,
Janat
Growave Support Team
We've been with Growave now for over 4 months and the experience has been excellent. Very proactive and responsive customer service - very helpful to us in leveraging the platform to best suit our needs and to answer questions and remind us to perform key API updates, etc so as to not disturb our course of business. i'm truly impressed - my customers love the rewards program, reviews and the wishlist. I love the easy integration Klaviyo. It's definitely helped us retain loyal customers. So worth it. Thank you Growave team for everything you do.
Dear team at RIDE OR DIE EQUESTRIAN SHOP,
We are incredibly grateful for your kind words, trust, and continued support. It is significant to us that your business only thrives, so we do our best to make sure you are satisfied with the service we provide. ✨
We are delighted to hear that you and your dear customers like our application and the functionality we offer.
Your feedback is valuable to our entire team, thank you very much for staying with us!
Saule,
Growave Support team 💕
Although I initially left Growave to try alternatives, none matched its comprehensive features and ease of use. Growave's exceptional service and user-friendly interface made it easy to get started and see immediate revenue impacts. I highly recommend Growave for anyone seeking an all-in-one solution with outstanding customer support.
Hello DIY Craft Warehouse,
Thank you for your leaving us a review!
Your feedback is crucial for us and your satisfaction is our main priority.
We are thrilled to see how our program is helping to grow your business. Thank you again for your support!
Kind regards,
Yzat
Growave Support team
This app is fantastic and provides a great review sharing / rewards experience. It is important to note, however, that you MUST reach out to them through their customer service messenger to make sure they integrate their app to its fullest potential. They know what they're doing, so it is really not a pain.
Dear team at Ruby and Roses Yarn,
My deepest gratitude to you for your wonderful review! 💖
Every word of each customer is important to us. Our main priority is to help people get acquainted with our amazing app and assist with integration to ensure your user experience is smoothest.
The greatest satisfaction for us is to see your business flourish.
Thank you so much for your trust! We will always support you and provide you with the best possible service.
Ayana,
Growave Support team! 💫
