Growave: Loyalty & Wishlist
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Reviews (1,290)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.
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It's cheaper. I was using Okendo and Smile. So, that's a plus. But beware. The Klaviyo integration is HTML - you can not use Klaviyo's build and drop facility. You need to know HTML to build them. Also, Growave is a bit clunky. When you pay for apps like Okendo and Smile you are actually getting pretty good products - and that's why they cost so much. So... if you can get used to the very limited functionality available with Growave and you want to brush up on your coding and HTML skills (haha, doesn't everybody?), then Growave is for you. I'm giving it 3 stars because it's cheaper which is nice. But, I really do miss how easy it was with Okendo & Smile!
Hi Loyal Crush team,
We sincerely apologize for the experience with our app that didn't meet the level of service we strive for. We never meant to cause you any of the inconveniences you had while using our app 😔.
Regarding your concerns, totally understand that not all our merchants have coding skills, however, these conditions, so that the email templates only change in HTML format, are the rules set by the app with which we have integration.
Thank you for taking the time to share your feedback with us! We value every merchant and it's important to us that all of our beloved customers are happy with our app 🙏🏻.
Btw, could you please check your inbox and please reply to us, so we can work on it together? 😊
Very great, helpfull and fast response customer service!!!
Also a very usefull apps, A must have apps !!!
Hi Lapak Handmade team,
Thank you so much, what a wonderful review! It's a real pleasure to our ears that you are happy with our app and customer service!
We are always here and happy to help in any way we can. Thank you for the positive feedback! 🤗🎇
Best wishes,
Your friends at Growave. 🙌
Very great, helpful and fast response customer service!!!
Also, this APP works very well with our site. Definitely recommend for everyone who is looking for APPs with similar function
Dear team at Kaleidos Makeup🙌🏻,
We’ve passed your wonderful review on to our team at Growave✨.
Thanks so much for taking the time to leave a review about our service. Our customers' feedback guides our business and helps us keep improving the service we provide❤️.
i don't have much to say on the app itself yet, but the customer service has so far been good. When i have had an issue they are responsive and fix it.
Hi team at Jean-Pierre Weill🤗,
Taking the time to leave such a great review about our service, has really made our day💖! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise✨!
Happy Growaving🙌🏻!
A mysterious "glitch" for 5 weeks have left me unable to use this software and all I continually get is: "We will reach out to you shortly for a resolution." Asked for a refund over SEVEN TIMES now and have never been given a straight answer. Absolutely ridiculous! Reporting to Shopify to get my refund.
Dear Shea Shea Bakery team,
On behalf of Growave team, we would like to apologize for your negative experience with us 😥.
Please let us inform you that we do value every merchant and it's important to us that all of our beloved customers are happy with our application.
We went ahead and conducted a thorough investigation of all your queries, and we noticed that our support manager missed your refund query as it was among your other requests.
Please accept our sincere thousand apologies for that. We do understand that it's a glaring mistake, unfortunately, this happens when contact is not face-to-face 😔.
Additionally, we hasten to inform you that first of all we have already made you a refund for the requested period.
If there is anything we can do to get you to give us another chance or make things right, please feel free to message us directly support@growave.io or via Live chat.
By the way, we contacted you via chat and Skype and unfortunately were not able to receive an answer 😔.
We don’t know if we can wish that we can see you again in our ranks in the future, Shea Shea Bakery team. We wish you only the best and hope that you will be able to regain your trust in us someday.
Growave has been brilliant for my business. My customers are really enjoying being able to earn points and rewards. The customer service is fantastic too and so very helpful!! Highly recommend.
Happy Wednesday to the dearest Holistic Kitchen Team! 🤗
We would like to express deep gratitude for taking your time and leaving an amazing review 😍.
It means a lot to us to know that your business is flourishing with our app!
Please always feel free to contact us or request assistance. Happy Growaving 🐬!
This app has many features in one and thus also saves us some money. In addition, the customer service is also very good and fast
Happy Halloween to the Team at Eyesy Lash 🎃 💄
Thanks a lot for leaving 5-star feedback! We are grateful that you took the time to leave us a review. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! 🤞🏻
The customer support service is fantastic! The turnaround time to fix my issues is usually in 1 - 2 days. And Growave is the best loyalty program app I have came across so far.
Dear Team at Geekster 😇!
We're so happy to hear you had a great experience at Growave 🥰. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you! Thanks again, and we hope to serve you again soon.
I have upgraded my new theme. Growave supported very fast. This will enhance my customer experiences.
Hi, the team at DONHATNOIDIA🌸,
We really appreciate you taking the time to leave us your 5-star review. Thank you so much for trusting us, and we can’t wait to help you again in the future💗.
By far the best customer loyalty app. The customer support is 10/10 and super helpful. I am glad that I switched to this app. Keep going!
Hi, Marion and Seifenfeestore team,
Thank you for your awesome feedback! You made our day ✨!
Our team always tries to perform excellent Customer service, and this is the main reason that we have such incredible customers, like you 🎇!
