Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,289)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

January 11, 2023

I love their friendly and helpful support team. I was having a problem with the Reward system, when I contacted them, they were on it immediately and helped me out. Would recommend this

ND Nails Supply
United States
Over 2 years using the app
Growave replied January 11, 2023

Dear ND Nails Supply team,

Thank you so much for taking the time to share your kind words ✨.
At Growave, we appreciate your time and always strive to provide fast and efficient service.
We put the satisfaction of our customers a top priority, and we are glad you have noticed it.💖

Please don't hesitate to reach us anytime, we are always here to help you!🤩

January 12, 2023

Very good app with excellent customer service. Highly recommended and I'm sure it will be of great help to our store. Thanks!

KUORI
Spain
8 days using the app
Growave replied January 13, 2023

Hi KUORI team,

Thank you so much for your kind words! We are so happy to hear that you are satisfied with our app. We will continue to try to do everything for our customers 💖.

Happy Growaving 😊

January 13, 2023

So far I am very pleased with this app.

I'm still in the trial period but it was easy to set up and integrate, and in the few instances I had issues it was incredibly simple to get assistance.

Customer support is prompt and helpful, and willing to make individual changes to suit the customer.

So far I'm fairly sure I'll be continuing past the trial period.

Thunderhead Studio
United States
1 day using the app
Growave replied January 16, 2023

Hi, the team at Thunderhead Studio,

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you 💖.

Happy Growaving✨!

January 23, 2023

I used this app for over a year and it was a big mistake for our store. I would say that in the last year or so I received only a couple of reviews and I couldn't understand why. I changed from this provider to another and started getting reviews immediately. The cost of using this program is immeasurable to us.

Playroom Avenue
United States
Over 1 year using the app
Growave replied February 9, 2023

Hi team at Playroom Avenue, 😇

Thank you for taking the time to share your experience with us. We're sorry to hear that you were disappointed with our product. Our goal is to provide our customers with the best possible experience, and we regret that we fell short in your case. 🙏🏻

We take all feedback seriously and we would like to use this opportunity to make things right.

We have made multiple attempts to contact you via Skype and email, but unfortunately, we have been unsuccessful in reaching you. Our aim was to ensure a clear and accurate understanding of the situation with the Reviews feature as this information could assist us in comprehending the circumstances better and making the necessary improvements.

We would greatly appreciate it if you could reach out to us at your earliest convenience so we can discuss a resolution that will work for you. ⭐️

January 24, 2023

I checked every other app on the shopify app store and i keep on coming back to to growwave. I am super happy that i picked this app, it is working flawlessly. I just want to say the account manager Gera have been so wonderful. she has a lot of patience and very prompt on all my quiries. One of the best support staff I have met and I could not be more happier. She is always there when you need her

Prettyclick
Nepal
About 1 month using the app
Growave replied January 26, 2023

Hi Prettyclick Admin,

It was wonderful assisting you. Super glad I was able to help. 🤗
Thank you so much for taking the time to leave us a review. We're delighted to know that Growave makes a big difference to you! These are the experiences that keep us so motivated to continue doing what we’re doing.

Happy Growaving! 💜

February 10, 2023

Easy to use and fantastic, fast customer service!! The customer service took the anxiety out of learning yet another Shopify app. Our customers are happy, too, that they don’t have to download anything or keep track of their points. We have an older demographic and it’s worked beautifully.

6th & Broadway Clothing and Decor
United States
About 2 months using the app
Growave replied February 12, 2023

Hi, Kerri and team of 6th & Broadway Clothing and Decor,

Your kind words keep our hearts warm and inspire us to make great things 🥰! We appreciate your support and trust!

With love,
Growave team ❤️!

February 12, 2023

Very cool features came with this app. i really like those. However, the app navigation needs to be more user-friendly and should have more customization capabilities. Anyway the customer service is very helpful and they help me set up the app.

Dotflakes
Canada
Over 2 years using the app
Growave replied February 12, 2023

Hey, Dotflakes Team!

Thank you so much for your valuable time and your 5-star review. 💙
We will definitely make sure to take your feedback into account. Our Support Team is doing its best to provide a great experience with our app and customers as you motivate us to keep going!

Happy Growaving✨!

February 12, 2023

great service to fix my quick login issue and the google review issue. Begi is so patient for my complicated issues.

Olynvolt
United States
7 months using the app
Growave replied February 12, 2023

Dear team at Olynvolt💫,

We really appreciate you taking the time to leave us a review💖. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience🥰.

Thank you for choosing Growave✨!

February 17, 2023

Great customer support. I asked the Growave team to implement an advanced setting for my rewards system. Anna was super responsive, helpful, and transparent during the whole process, which is super important to me as a customer!

DayglowHairColor
United States
About 1 month using the app
Growave replied February 19, 2023

Dear DayglowHairColor,

Thank you for taking the time to share your experience with other customers.🤩
We'll do our best to continue to provide you with the highest level of service and product!
Thank you for choosing Growave!⭐

Let us know anytime if there's anything else we can be of service 💖

February 23, 2023

I have been using Growave for several months and have loved it. My customers love the option to earn points and I love the confidence buyers get from having reviews on products. I recently changed my shop theme and found it necessary to reach out to the developer team for assistance. They were very quick and professional and had my issue fixed quickly. I would highly recommend this app.

Hen House Bath Co.
United States
Over 1 year using the app
Growave replied February 23, 2023

Dear Hen House Bath Co.,

Thank you so much for your awesome 5-star review!🤩

Meeting our customers' expectations is our main goal! You may always reach out with your questions or queries, and be sure, we'll do our best to assist you!

We wish your business growth and prosperity! 💖