Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,289)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

February 27, 2023

We have had a wonderful experience with both this app and the incredible customer support! It is helpful having so many loyalty features centralized in one place and when we had a technical issue with the app, customer support helped us right away and fixed it immediately. Thank you!

Kind Karma Company
Canada
6 months using the app
Growave replied February 27, 2023

Dear Kind Karma Company team,

It’s great to hear that you had a positive experience with Growave. Our team will be happy to hear that their hard work has paid off 💖!
Here at Growave, keeping our customers happy is our number one priority.⭐

We sincerely thank you for taking the time to share your kind words with us.
And we are always here for you 😇.

March 2, 2023

amazing costumer service!
the team is extremely helpful from the beginning to the end.
we are very excited to work with them!

Valentina Shah
United States
2 days using the app
Growave replied March 2, 2023

Dear team at Valentina Shah✨,

We really appreciate you taking the time to leave us a review, Carlotta.
These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you💖.

March 3, 2023

Growave is feature rich and I'm so far very happy with it. The support team are amazing. Really responsive and I feel they have gone out their way to help me with all the technical assistance I needed. Thank you team Growave!! :)

Continental Food Store
United Kingdom
2 months using the app
Growave replied March 6, 2023

Hi, Mustafa and the team of Continental Food Store!

You can't even imagine how grateful we are to hear such warm feedback on your app and Support team 🥰.

Please reach out to us with any query at any time. Our big team is always ready to do our best to meet your expectation. We appreciate your trust 🙏🏻 ✨!

March 15, 2023

We absolutely love Growave! This app is a game-changer for our business. The loyalty program and reviews feature have helped us increase customer retention and boost our online reputation. The ability to offer rewards for social media sharing and referrals has also helped us expand our reach and attract new customers. The app is user-friendly and the customer support team is always there to help. We highly recommend Growave to any merchant looking to grow their business.

Magpiely
Bangladesh
Almost 2 years using the app
Growave replied March 15, 2023

Hi, Magpiely Team.

Thank you so much for your fantastic feedback ✨.

We are glad to know that our app is helping you in your business. This is our main goal, hence we are doing our best to help merchants like you prosper and develop.

Let us know if you need anything, we are always here for you 😊.

March 17, 2023

So far, so good!
They are attentive and dedicated and get the job done efficiently.
You'll immediately see how great they are because we're all merchants.

1Muscle.com
United States
9 days using the app
Growave replied March 20, 2023

Dear 1Muscle.com,

Thank you so much for your amazing 5-star Review. 🤩

We are so happy to know you enjoy your experience with Growave and Support Team. And hearing your positive feedback is the best reward for us. 🤗

Please do not hesitate to contact our team with any questions, we are 24/7 online for assistance. 😊

Happy Growaving! 💛

March 23, 2023

Great customer service! Janat is very helpful and answered any questions I had in a timely manner.

Diamond Tool Store
United States
6 days using the app
Growave replied March 23, 2023

Thank you for the kind words about our team, we’re passionate about what we do and it’s great to see that it translates into results for our clients.

We’re glad to hear that you’ve been happy with our work and we look forward to continuing to deliver value and results in the future💖.

March 24, 2023

Once again, the team at Growave have absolutely NAILED their customer service. A huge shout out to Aidana and Alex for their reactivity and professionalism, 11/10 to you both. The best customer support that exists.

Collect Paris
France
3 months using the app
Growave replied March 27, 2023

Hi team of Collect Paris,

Our team is overjoyed to read your 5-star review 🥰✨! Your feedback is greatly appreciated.
Aidana and Alex pass their best wishes to you 🫂!

Please reach out at any time you need their assistance! The support team is always happy to take care of your queries!

Happy Growaving 🎉!

March 24, 2023

Great app!
After trying several App for loyalty rewards/wishlist and more, I chose Growave for several reasons: quality/price, multiple options and fast technical service that fixed my errors.
So, I highly recommend it!

The Art of Julia Spiri
Spain
About 14 hours using the app
Growave replied March 27, 2023

Hi, The Art of Julia Spiri!

Thank you for the glowing review🥰!

We are grateful for your kind words and are pleased to know that our product has exceeded your expectations. Thank you for choosing us!

Edited May 9, 2023

Update: they eventually come back to me with the refund.

Update: they tried to show that they care and get back to me quickly at the beginning and promise a refund and simply disappear after we try to confirm the refund details. We uninstall the app multiple time and somehow it keeps installing itself and we are still being charged!!!

The reason that we decide to use a different app is that their app breaks our customer experience always every time when there is an update since we did customization to it to align our website style.

Review last time:
We have uninstalled and stopped using it for a long time and just noticed that they are still billing us each month.

Reached out for a refund and will update the results here.

Sofary Lighting
United States
Almost 5 years using the app
Growave replied March 26, 2023

Dear team at Sofary Lighting,

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service, we would like the opportunity to resolve this issue immediately😔.

Please kindly be informed that we have emailed you several times to your Support email address since we are eager to assist you with your query. We would like to make things right so we can get this sorted.🤗

If you will be able to get back to us at your earliest convenience we will really appreciate it🙌🏻.

March 27, 2023

Great app, lot of great options for boosting your site !
Also, when you need their Customer Support they are very responsive, answering & taking action even on weekends.
Special shout out to Ayana for great service and help :)
All together, great UX!

Ilanga Eyewear
Croatia
10 months using the app
Growave replied March 28, 2023

Dear team at Ilanga Eyewear,

Thank you so much for your 5-star Review 😇. I was so happy to see it!

Also thank you very much for your kind words I am very glad that I could be useful to you and also happy to know you enjoy your experience with Growave and Support Team.

You made my day 💕. Please let me know if you have any further questions, I am always here for you.