Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,289)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.

May 4, 2023

Love working with Growave! They are supportive and quick to answer our questions. We've had many meetings and custom dev requests and they've been FANTASTIC!

StyleMeGHD
United States
7 months using the app
Growave replied May 4, 2023

Dear StyleMeGHD team,

Thank you for having time and leaving us that wonderful review!🥰

Our customers' feedback guides our business and helps us keep improving the service we provide.🤗
Please always feel free to contact us with any questions you might have. We'll be happy to assist you anytime!

Happy Growaving!💙

May 11, 2023

This app is great! It does the job of 4 other apps we were using and paying for individually. It is saving us a huge amount over the course of the year. And the support is outstanding! We needed customization and the team at Growave was super helpful, quick, and really awesome to deal with. Very responsive team, we feel fortunate to have found this app! Thank you Growave!

Whimsy Stamps
United States
About 22 hours using the app
Growave replied May 11, 2023

Dear Whimsy Stamps team,

We are very grateful for your wonderful review! 💕
Thank you for your kind words.
Our team is passionate about providing all of our customers with outstanding experiences. We hope to continue to provide the same excellent experience.

Please feel free to contact us if you have any inquiries, our team is always happy to help. 🥰

May 18, 2023

I have been using Growave now for over year and just absolutely love. Customer service is top notch. The team was able to resolve a problem I was having with the review slider in my theme and they resolved it so quickly. You can even get on a zoom call which honestly is the best part when needing tech help. Thank you Nurila and Aidana!

Never Alone Candles®
United States
Over 2 years using the app
Growave replied May 18, 2023

Hey, Diana and the team at Never Alone Candles!💕

We are incredibly grateful that you took the time out to leave us a 5-Star review, We are very happy that your experience with our app is Amazing. 😍
We will do our best to continue our service delivery at a high level. 🙌

Happy Growaving. ✨

Edited May 19, 2023

It's a great combination of features and price. Plus the support is solid.

I've been with growave for a couple of years. But I'm not satisfied with the progress this app has (not) made in visual design. Nothing has changed.

The overall visual design of the app is mediocre at best which doesn't help convert visitors very well. It feels very early 2000s.

Growave needs to focus on design. We need more modern looking widgets and alternatives to the slider design for reviews. Why does it have to look so bad? Please look at Loox or other competitors which have card based design and grids.

NOTE: I'm NOT talking about the Admin area. I'm talking about how the app looks on websites. Particularly the reviews.

Coveralls
United States
Almost 2 years using the app
Growave replied May 19, 2023

Hi, the team at Coveralls,
Thank you so much for your valuable feedback. Our team always ensures that you like our platform and that all your queries and requests get fulfilled quickly! 💖

We are always ready to go the extra mile to provide our friends with the highest quality care, and the fact that you have highlighted this means a world to us!😇
Thank you for making our day brighter! 💖

And thank you for pointing out the design of the features in the stores. There is always room for improvements and we working on it to make customers' experience great! ⭐️

Happy Growaving! ❤️

May 19, 2023

Customer service has been fantastic! My customers enjoy getting points and using the discounts and whenever I have had a questions, doubt, or concern, their team has always been so easy to work with and very helpful!

opradancewear
United States
Almost 3 years using the app
Growave replied May 19, 2023

Dear team of opradancewear and Daniela!

Our team is so delighted to hear about your experience with us.
The whole team works hard to be worthy of your 5 stars and we are on cloud nine to know that we reached our goal 🥰✨!

Nevertheless, we will keep on working and improving our skills 🙌🏻!

Please drop us a line whenever you need our help!

May 19, 2023

The functionality of the app is great, and the customer support is top-notch! They are always quick to respond and help with issues. From an aesthetic standpoint, there are some things I would improve, but you really can't beat Growave when it comes to the value you get for the features.

The Broken Token
United States
28 days using the app
Growave replied May 19, 2023

Dear The Broken Token team,

Thank you so much, what a wonderful review!

Your kind words about our app and customer service are highly appreciated!
We are always happy to serve you!🥰

Please kindly be informed that we work hard every day to make our app better for you.
Your satisfaction is our main priority 🤗!

​If there's anything else we can do to help, just let us know.
Happy Growaving!💙

May 23, 2023

Growave is awesome, our video game shop was missing out having a Loyalty program and Growave filled the void.

Retro Gaming of Denver
United States
6 months using the app
Growave replied May 23, 2023

Hey, Retro Gaming of Denver team,

Thank you so much for taking the time to leave us a 5-star review!⭐

It means a lot to us that you took the time to leave a review!😍
We work every day trying to meet our customers' wishes, and when we see that they are pleased with our app, we are more than happy.

Wishing you a good week ahead and happy Growaving!💙

May 24, 2023

I just installed the app and I am really excited about all the features it offers. I needed help with customization and I was really pleased with the customer service I received. Anna and her team were on top of it, very quick to reply and made all the changes that I requested. Thank you for making the integration as seamless and quick as possible! M

Santicler
United States
5 days using the app
Growave replied May 24, 2023

Dear team at Santicler and M 💖,

Thank you! We truly appreciate you taking your time and leaving us such an amazing review!🤗

We do our best to make the experience with Growave easy, and our customer support and developers team are always ready to support you with any requests that might arise.
Furthermore, we hope for a long and productive collaboration.✨

If there's anything else we can do to help, just let us know.
Happy Growaving! 😍

May 26, 2023

I'm so glad I upgraded! I was lost with the other plan even after canceling; I found customer support extremely helpful and now have an even better plan with 24/7 customer support! They respond quickly and thoroughly! Thanks so much, Aziz and the whole customer support team!

Mona Lisa Pure
United States
10 days using the app
Growave replied May 26, 2023

Hey Leah and team at Mona Lisa Pure,

Thank you for your kind words. We really appreciate it.🥰

Thank you so much for taking the time to leave a review. We value your support and loyalty, and we're honored to have you as part of our community. 💕

From our side: we are trying to provide the best possible service and improve our app from day to day. 🤗

Once again, thank you for your kind words and for choosing us.❤

June 8, 2023

Very professional. The communication was amazing. They are very patient in answering every question I have. Thanks for all your help!

Ombreprom
China
Almost 5 years using the app
Growave replied June 8, 2023

Dear team at Ombreprom, ✨

Thank you so much for this 5-star review. 🙌

We really appreciate you being a customer and helping to share with the community about our service. We will keep you provided with the best service. 👌

Stay with us and Enjoy Growave. 💥

Nurila,
Growave Support team!