Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,290)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one customer engagement platform replaces multiple apps for loyalty programs, reviews, wishlists, and Instagram/UGC. They report higher loyalty, repeat purchases, and conversions, with easy setup, strong Shopify integration, and flexible customization. Many highlight smooth migrations, solid performance, and a more professional customer experience. Support is frequently praised as fast, friendly, and hands‑on, with excellent onboarding and long‑term reliability.

July 10, 2023

I love how helpful and friendly the team is, my request was promptly answered.
It is very easy to manage the app even with little or no technical knowledge.

Thank you!

cloudn5
Lebanon
About 2 months using the app
Growave replied July 10, 2023

Dear team at cloudn5☁️,

You just made our day💗! Our team is passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you.

Thank you so much for trusting us, and we can’t wait to help you again in the future🙌🏻.

Begi,
Growave Support team.

July 11, 2023

Growave team has been great and has been very prompt in answering my design needs. A lot of competitor apps with the same functionality but Growave is affordable and user friendly for businesses just starting out

BLK & Company
United States
2 months using the app
Growave replied July 13, 2023

Dear BLK & Company,

My deepest regards to you for your excellent review!

Every word of each customer is important to us and we make it our main goal to help people get acquainted with our amazing app. 💕 The greatest satisfaction for us is to see your business flourish and make the lives of your customers more pleasant. 😊

Thank you so much for your trust! We will always support you and provide you with the best service.

Saule,
Growave Support team! 🌸

July 13, 2023

I needed to reach out to customer service for a reward function that was malfunctioning. They got back to me incredibly quickly, both initially and in responses, and solved the problem very rapidly. Thanks!

Fossil Farms
United States
Over 1 year using the app
Growave replied July 16, 2023

Dear team at Fossil Farms,

Thank you for your time and for leaving us a 5-star review!

Your kind words and appreciation mean a lot to us. Your feedback reassures us that we are on the right track. We will always strive to provide you with the best service possible ❤.
If you have any further questions or need assistance in the future, please do not hesitate to reach out to us. We are here for you!

Anna,
Growave Support team.

July 16, 2023

Growave has the best customer experience. When I got any problem, they always responded so fast and warmly. Highly recommend.

Soto Studios
United States
6 months using the app
Growave replied July 17, 2023

Hey Soto Studios team,

Thank you so much for your positive review!
​
We greatly appreciate your kind words 🥰. At Growave, providing exceptional customer experience is our top priority, and we are thrilled to hear that we have met your expectations 😊.
We are dedicated to promptly addressing any issues that may arise and ensuring that our customers feel supported 🤗.

If you ever need any further assistance, please don't hesitate to reach out. Thank you once again for choosing Growave!

Masha,
Growave Support team.

December 21, 2025

WOW!

Growave combines wishlists, rewards, and reviews into a single system. This alone allowed us to significantly reduce the number of apps running in our store. Even more importantly, Growave is the first solution we have used that works reliably, professionally, and consistently.

For the first time, we have seen that our customers do not just notice wishlists, but actually use them actively. This is not due to a single feature, but because Growave’s experience and thoughtful implementation can be felt throughout the entire system. This level of consistency and usability was something we clearly missed with our previous provider.

The email notifications are well structured, logically designed, and highly customizable. The rewards system also stands out with features we have not found in other solutions. One particular highlight is the ability to offer free shipping as a reward for sharing on Facebook.

The presentation of the reviews is outstanding as well. On mobile, two subtle icons are displayed that do not interfere with the user experience. On desktop, two floating bars form a clean and visually harmonious unit. Colors, spacing, and many other details can be customized extensively, allowing everything to blend seamlessly into the individual shop design. And if something does not fit perfectly right away, a fast, friendly, and highly dedicated support team is always there to help. Special thanks to the entire team, and especially to Joel, for his outstanding and truly invaluable support.

Overall, Growave is a well-thought-out, powerful all-in-one solution that not only excels technically but also performs reliably in everyday use. For us, Growave has become much more than just a tool – it is a true growth partner that makes our shop noticeably more professional and scales alongside our business. We would not want to run our store without it. It is definitely worth taking a closer look.

HalloGeschenk.de
Germany
2 months using the app
Growave replied December 21, 2025

Hello HalloGeschenk.de team,

Thank you very much for taking the time to post such a review!

We are so excited that our App engages your customers to use the features and get back to your shop.

Our entire team is ready to assist you with your customization requests and find the best solution.

Best regards,
Joel

November 3, 2025

Excellent app for loyalty and rewards!
It’s easy to use, integrates well with Shopify, and offers flexible features for points, rewards, and membership tiers.
The customer support team is professional and very helpful.
Highly recommended!

PITAKA
Hong Kong SAR
Over 1 year using the app
Growave replied November 3, 2025

Hi, James and the PITAKA team,
​
Thank you so much for your wonderful feedback! 💛
​
We’re thrilled to hear that you’re enjoying Growave and that our Loyalty&Rewards features have been a great fit for your store.
It means a lot to our team to know that the experience has been smooth and that our support team has been helpful along the way.

We truly appreciate your recommendation — it motivates us to continue improving and delivering even more value to your brand! 🙌

Warm regards,
Maryam and the Growave team

Edited May 11, 2026

I've been using this for years. The 199/month plan doesn't let you download customer data, and importing is a hassle. The translation is absolutely awful. There are plenty of cheaper apps out there now with similar features. I highly recommend new users avoid this app.

Montagne de Pierre
Taiwan
Almost 4 years using the app
Growave replied October 13, 2025

Hi Montagne de Pierre team,

Thank you for sharing your experience!
We are improving our customer data import and export process to make it as accurate and fast as possible, as we understand how crucial customer relationship management is.

I have reached out to you via email and would be glad if you could reply to my message and describe in detail how we can assist you.

Warmly,
Joel

September 8, 2025

Tuve una muy mala experiencia con la app, nunca pude configurarla al español, ya que automáticamente volvía a estar en inglés. Pese a que la respuesta por parte del soporte fue rápida, tampoco pudieron solucionarlo.

Prix
Chile
28 days using the app
Growave replied September 9, 2025

Hi team at Prix,

Thanks for sharing your experience. I just want to clarify that all texts in Growave can be shown in Spanish through the Language Editor, but “Ways to earn” and “Ways to redeem” need to be translated manually in the Admin panel — otherwise the default English text will show.

I’m happy to personally guide you through these steps so everything displays in Spanish the way you need.

I just emailed you, please respond as soon as you can.

Best,
Binazir
Head of Customer Support Team
Growave

August 14, 2025

We’ve been using Growave for a while now, and it has been a game-changer for our store. The app is incredibly complete — covering everything from reviews to loyalty programs and wishlists — all in one place. What really sets Growave apart is their support team: always fast, friendly, and genuinely helpful. Every time we’ve had a question or needed guidance, they’ve gone above and beyond to make sure we were fully supported. Highly recommend to any store looking for an all-in-one solution with outstanding service!

NAE Vegan Shoes
Portugal
9 months using the app
Growave replied August 14, 2025

Hello NAE Vegan Shoes team,

Wow — thank you for such an amazing review! 🌟

We’re absolutely delighted to hear that Growave has been a game-changer for your store and that our all-in-one solution is making a difference for you. Our support team will be thrilled to know that their efforts have been noticed and appreciated.

We’re so grateful for your recommendation and look forward to continuing to help your business grow!

Best regards,
Joel
Growave Customer Support team

July 29, 2025

We recently implemented Growave to power the wishlist functionality on our Shopify store, and we are thoroughly impressed. The software stands out not only for its robust feature set but also for how seamlessly it integrates into our existing e‑commerce setup.
The Growave team is incredibly professional, fast, and supportive—always ready to assist with clear guidance and real technical know-how.
Highly recommended.

Malira SRL
Italy
About 24 hours using the app
Growave replied July 29, 2025

Hi Malira SRL team,

Thank you so much for your wonderful review! ✨ We’re thrilled to hear that you’re enjoying Growave and that the wishlist functionality integrates seamlessly with your store.

Our team truly appreciates your kind words about our support and technical expertise 🙌. It’s always our goal to make sure our clients have the best experience possible.

We’re excited to continue supporting your store’s growth!

Best regards,
Sergio
Growave Support Team