Growave: Loyalty & Wishlist

Growave: Loyalty & Wishlist

Reviews (1,290)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one customer engagement platform replaces multiple apps for loyalty programs, reviews, wishlists, and Instagram/UGC. They report higher loyalty, repeat purchases, and conversions, with easy setup, strong Shopify integration, and flexible customization. Many highlight smooth migrations, solid performance, and a more professional customer experience. Support is frequently praised as fast, friendly, and hands‑on, with excellent onboarding and long‑term reliability.

February 18, 2025

I've been using the app for about 2 years now and my customers love th loyalty and referral program : transparent and easy to use. I also use the review feature and I've been able to collect a lot of them easily. I would definitely recommend Growave as your go to loyalty app

Géopélie
France
About 2 years using the app
Growave replied February 19, 2025

Hello Delphine and Géopélie team!

Thank you for your 5-star review!

We truly appreciate receiving such feedback from your shop and hope our collaboration will be long-lasting and productive!

Please let us know if you need our assistance. We are always here to assist you.

Kind regards,
Yzat
Growave support team

February 5, 2025

J'utilise Growave depuis plus de 3 ans et l'application est vraiment facile d'utilisation pour moi et les utilisateurs. Ça permet d'offrir un programme de fidélisation de qualité. Le service à la clientèle est également très efficace en cas de problème.

La Pioche - Boutique de jeux
Canada
Over 3 years using the app
Growave replied February 6, 2025

Hello La Pioche - Boutique de jeux team,

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our technical support. 🤩

Providing prompt and efficient service is our priority, so knowing that we met your expectations truly means a lot.

We’ll make sure to share your appreciation with Yzat and the rest of the team—it’s always rewarding to know we’ve made a positive impact on your experience.

If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. We're always here for you!

Thanks again for being a valued part of the Growave community. We’re excited to continue supporting your success! 🌟

Kind regards,
Growave Support team

December 13, 2024

I am very satisfied with the support provided by the Growave support team. Their attention was extremely quick, friendly, and they resolved the issue immediately. In my case, I was attended to by Anna, who was very kind and efficient. We have been using the application for almost two years now and this is the first time we have had to resort to the support team. We are very satisfied with the application and its performance.

Moto-Rad
Mexico
Almost 2 years using the app
Growave replied December 14, 2024

Dear Moto-Rad team,

Thank you so much for your kind words and for sharing your fantastic feedback! 🤩
It’s great to hear that you were happy with the support provided by our team. We’re delighted that Anna was able to assist you promptly and professionally, and I’ll be sure to pass along your compliments to her. 💕

We’re also very grateful for your continued trust over the past two years. Knowing that the application has been meeting your expectations and running smoothly for so long is incredibly rewarding for us.

Please remember that we’re always here for you. If you ever need assistance again, no matter how big or small the issue, don’t hesitate to reach out. Your satisfaction is our priority!
Thank you for being such a valued part of our community, and we look forward to supporting you for many years to come. 😊🙏

Warmest regards,
Customer Support Team

December 2, 2024

I can tell that Growave support team is very great, especially response of our query is very quick and perfect!
There are so many features on app, thus we can find the suitable usage. Even if we need some modifications, such as layout changes, Growave supports us very well!

RAGTAG GLOBAL
Japan
Over 2 years using the app
Growave replied December 4, 2024

Dear Team at RAGTAG GLOBAL 🥰,

Thank you so much for your kind words and wonderful feedback! It truly means the world to us to know that you’re happy with our support and the app’s features.

We’re thrilled to hear that you find the response to your queries quick and helpful. Providing prompt and effective support is something we strive for, and it’s incredibly rewarding to see it making a difference for you.

It’s great to know you’ve been able to explore the app and find features that suit your needs. We’re also delighted to assist with customizations like layout changes—it’s all part of ensuring the app fits your business perfectly.

If there’s ever anything else we can help you with or new ideas you’d like to explore, please don’t hesitate to reach out. We’re always here to support you!

Thank you again for your kind words, and we look forward to continuing this wonderful partnership. 😊

Best wishes,
Kani
​Customer Support Manager

November 14, 2024

Many thanks to the Growave team and all the support staff, especially Begi for listening carefully to our needs and solving them quickly and perfectly! I will keep using this app consistently! Very friendly for the seller!
And it's very functional, I hope to do some upgrades for the membership section, for example it's a free gift for points redemption, it would be nice to limit the total quantity and realize that out-of-stock products are not redeemed for points, it would be more convenient. I'm sure Growave will improve and upgrade!
Lastly, thank you to all who read this! I wish you all a wonderful day!

Kizer
China
Over 2 years using the app
Growave replied November 15, 2024

Hey Team!

Thank you so much for your heartfelt and detailed feedback! We are thrilled to hear that you’ve had a positive experience with Growave and our support team. We’ll make sure your kind words are shared with them—it will surely brighten their day!

We also appreciate your thoughtful suggestions regarding the membership section. Features like limiting quantities for free gift redemptions and ensuring out-of-stock items are not redeemable are excellent ideas. Your insights are invaluable as we continue to enhance and refine our app. Rest assured, our team is committed to evolving and making Growave even more functional and user-friendly for merchants like you.

Your enthusiasm and trust motivate us to do better every day. Thank you for being such a valued part of our community, and we’re excited to continue supporting your business growth.

Wishing you a wonderful day as well! 😊

Warm regards,
Growave Support Team

August 7, 2024

The Growave App is very nice since it combines both loyalty and wishlist together. But the most amazing thing is the support from the Growave team. As we have specific needs with 90% of our business still at the POS ,they are always helpfull with both advice and support. Customer Happiness and Success is clearly at the top op their list.

LOFT the Store
Netherlands
5 months using the app
Growave replied August 8, 2024

Dear team at LOFT the Store,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the app. Our team is dedicated to providing top-notch support. It’s fantastic to know that our efforts to prioritize customer happiness and success are making a positive impact.

If you ever need further assistance or have any additional feedback, please don’t hesitate to reach out. We’re here to help! 🥰💗

Best regards,
Janat
Customer Support Manager

July 21, 2024

Setting up a full-fledged Rewards Program is supposed to take weeks, right? Well with Growave it took us 2 days, with their team always on track making sure all was fully integrated with our Shopify store and customer database, MVP features activated, and ready to generate value for our customers. AND we still have more awesome additional features left on the roadmap to activate to move this program beyond our initial expectations. Hands-down a MUST for your Shopify tool stack! Thank you team at Growave!! :)
PS: ¡Si tiene la traducción al Español!

Wain.cr
Costa Rica
2 days using the app
Growave replied July 23, 2024

Dear Max and the team at Wain Vinoteca,
Thank you so much for the amazing 5-star review! 🌟

We're thrilled to hear that setting up your Rewards Program with Growave took just 2 days and exceeded your expectations. Our team is dedicated to ensuring seamless integration and delivering MVP features that add value for your customers.

We're excited to continue supporting you as you activate more features and take your program to the next level. Your satisfaction is our top priority, and we're always here to provide amazing support whenever you need it.

¡Gracias por tus amables palabras! If you need anything else, just let us know.

Vlad,
Customer support manager.

July 11, 2024

Esta aplicación es genial para fidelizar clientes y reforzar tu marca con reseñas de tus clientes.
El servicio técnico es de 10, muy rápidos y eficientes. En mi caso me atendió Janat y le estoy muy agradecida porque ha sido realmente amable y profesional.

Recomiendo ;)

Hello Australian
Spain
About 2 months using the app
Growave replied July 12, 2024

Dear Hello Australian team,

Thank you so much for your kind words regarding our app and the support we provide!

We are thrilled that you like our app and the service we deliver. Your satisfaction is essential for us since our customer's joy is the most precious thing for which we have a reason to do the best we can. 💕

Your fantastic feedback has lifted our spirits even higher, we are always happy to assist and make your time with us the most enjoyable and efficient.

Your trust and delight mean the world to the Growave team, thank you a lot! 🤗

Warm regards,
Janat
Growave Support Team

June 27, 2024

The "buy now button" on my store's product page was not loading properly. Upon investigating I was able to identify custom code changes in the product-template.liquid file as the cause for this behaviour. There is some residual code from the app [Growave: Loyalty and Wishlist] which interferes wuth the product-form - so the buttons. This app's developers have no responsibility and leave bugs in theme that interfere with other buttons. I don't think they did this on purpose, but it leaves room for improvement.

The Anime Supply
Canada
28 days using the app
Growave replied June 28, 2024

Hello, The Anime Supply team,

Thank you for sharing your feedback and bringing this issue to our attention. We appreciate your thorough investigation and the detailed information regarding the problem with the “Buy Now” button on your store’s product page.

We understand that residual code from our app interfered with the product-form, affecting the buttons. While this wasn’t intentional, we acknowledge that improvements can be made to prevent such conflicts in the future. I’ve ensured that the issue has been resolved promptly. We’re committed to continuously enhancing the functionality of our app to ensure smooth integration with all themes.

I’ve also reached out to you via email a few times and haven’t yet received a response. Would you mind taking a look and letting me know your thoughts?

Best regards,
Binazir
Head of Customer Support Team
Growave

Edited January 28, 2025

Edit: With Growave V2, the platform seems more stable. Support is responsive and good at resolving issues. Still, the occasional bug but that is to be expected I suppose. We highly recommend Growave for your store.

Growave promises an all-in-one marketing solution. At first glance, this seems to be true, but we're in the process of incorporating it into our brand-new website, which isn't even live yet, and we're running into bug after bug. The support eventually resolves them, but then we run into something else that doesn't work.

They say we're the only ones impacted by these bugs, which I highly doubt since we're a fresh store with no legacy and few other apps.

We like the promise of it but have been pretty disappointed so far. We hope our experience will increase soon, or we'll have to start looking at alternatives.

De Spelletjes Vrienden
Netherlands
10 months using the app
Growave replied May 27, 2024

Hello, De Spelletjes Vrienden team,

Thank you for taking the time to share your thoughts with us. We greatly value feedback from all our clients, as it helps us refine and improve our services.

Localized bugs can occasionally arise and may differ from client to client. Our team worked diligently to identify and resolve the issue as quickly as possible.

We recognize the importance of a seamless experience, especially when setting up a new store. We remain dedicated to enhancing your experience with Growave. If you have any further concerns or require additional assistance, please don’t hesitate to reach out directly.

Thank you for choosing Growave. 💙

Best regards,
Binazir
Head of Customer Support Team
Growave