SB: Helpdesk, Live Chat & FAQs

SB: Helpdesk, Live Chat & FAQs

Install

Reviews (316)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
    269
  • 7% of ratings are 4 stars
    21
  • 1% of ratings are 3 stars
    4
  • 3% of ratings are 2 stars
    8
  • 4% of ratings are 1 stars
    14
What merchants think

Feedback submitted

Merchants describe this as a clean, professional solution for building easy-to-read FAQ pages that integrate smoothly with most themes. It’s quick to install, intuitive for non-technical staff, and helps reduce repetitive support inquiries. They value searchable, categorized FAQs, extras like product tabs and FAQ schema, and centralized contact/ticketing. Support is consistently praised as fast, hands-on, and willing to customize styling or fix issues directly in stores.

October 3, 2016

Looks good so far. Thank you.

Richards Guitars
United Kingdom
About 1 hour using the app
May 14, 2017

Great app - www.thehippiehouse.com.au

Gmarley
Australia
12 days using the app
February 14, 2017

Friendly and professional app to have

Buddy Bags Co
United States
About 2 hours using the app
April 6, 2018

Great app and awesome customer service!

Europe Catalystcase
Germany
14 days using the app
February 26, 2018

We can recommend the app highly, awesome!

Iwistao Hifi Store
China
About 1 month using the app
February 19, 2017

Super easy to use and nice that it's free!

Sovvackert Se
Sweden
20 minutes using the app
June 13, 2017

So easy to use and best of all, it's free!

Smai
Australia
9 months using the app
February 3, 2017

Very good, so mucho professional and clear!

Azana
United Kingdom
18 days using the app
July 21, 2018

Excellent app, just what every store needs!

Gift Moments
United Kingdom
Over 1 year using the app
April 1, 2017

Excellent ... Really easy to install and use

Avra Art Gallery
United States
About 1 hour using the app
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