Reviews (316)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a clean, professional solution for building easy-to-read FAQ pages that integrate smoothly with most themes. It’s quick to install, intuitive for non-technical staff, and helps reduce repetitive support inquiries. They value searchable, categorized FAQs, extras like product tabs and FAQ schema, and centralized contact/ticketing. Support is consistently praised as fast, hands-on, and willing to customize styling or fix issues directly in stores.

September 14, 2016

Really awesome App, allowing you to put a professional FAQ Section on your Website!

Totalblack
United Kingdom
44 minutes using the app
July 15, 2019

This is a super-easy way to create an FAQ page that matches your theme. No coding required, and the looks is great!

wildspiritfragrances
United States
17 minutes using the app
February 3, 2018

Can't praise this app enough. Prompt support from the support team and this app does the work for free! I really like it.

Onefinesecret Kr
Australia
18 minutes using the app
February 12, 2020

good, the best app, It Help me Much, very very good, I like app, its easy understand in only minutes I can do much thing.

The Titan TV
Argentina
13 minutes using the app
August 16, 2019

Excellent app for a FAQ & Contact Us page with a professional appearance. I definitely recommend adding this to your store!

Pinnacle Distributors Inc.
Canada
About 16 hours using the app
May 22, 2019

It's very easy to use, and you can get a nice page. The font part in setting is a little bit confusing, you need to try to adjust it to get the good size.

Bcabo
China
7 minutes using the app
July 31, 2019

Very easy to build your FAQ and contact us page with this simple app! Not only does it build a very attractive FAQ page, it's free and works perfectly! If you're looking to set up a professional FAQ page choose this app!

Pure Glass Inc
United States
2 days using the app
October 15, 2021

Incredible value for the level of functionality, customization, easy to use and just overall beautiful design. Even for stores just getting stated the FAQ plan makes you look very professional for $5 a month, plus help you sort out your support tickets in a very organized matter.
This is a must have.

activebred
United States
2 months using the app
Edited December 12, 2020

The app is simple to set up, and it is free! Marius helped me resolving a small issue I had in less than 24 hours. I totally recommend this app, and Marius team does a great job supporting it! --------------------------- Updating the rating to 1 star since the app recently started to crash using Google Chrome (Mac), and it is nearly impossible to set up anything :-( It will freeze all the time.

Canvas by Numbers
Spain
Shark Byte, Inc replied December 15, 2020

Thank you for your message and for being our customer. Our support and development team is always here and ready to assist you with any issues that arise. However, we could not replicate the problem you have encountered. We have sent you an e-mail requesting some additional information so we can investigate the matter. Looking forward to your reply!

April 2, 2017

Its great because it if free. I need something like this for my web site but didnt know how to use code to do this. Its easy to set up. It wasnt clear how to set up the questions and answers because it is confusing how it asks for new category and then new section and then a new article and the requires a title AND and more text (required to enter text under the title). I felt that it would have been nice to just use category for "shipping questions" and new section for the actual questions, then "new article" with the answer, but you are forced to make a category for each set of questions. Maybe its me but thats kind of confusing. Either way, its perfect for my needs and its FREE!!!

Screwpad
United States
31 minutes using the app