Reviews (219)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong WhatsApp‑first marketing and automation tool that saves time and boosts revenue. It’s praised for abandoned cart recovery, COD‑to‑prepaid flows, segmented broadcasts, and order‑related journeys like alerts, tracking, NDR, and reviews. The interface, onboarding, and Shopify integration are described as smooth, with reliable performance at scale. Support is frequently called best‑in‑class, especially for non‑technical and growing brands.

March 16, 2024

Hi they are really good and helpful.I have been dealing with Rahul and is really attentive and explains very well the whole process.

Zinque Patisserie
India
Over 1 year using the app
February 29, 2024

Good app for sending bulk whatsapp messages and automated messages. Support team is very supportive. My POC neha is very helpful, solves queries without any delay

Smartivity India
India
12 months using the app
February 22, 2024

The app has many features and provides a seamless means of communication. The support is responsive and prompt. Recommended!

Squish Town Private Limited
India
About 1 year using the app
February 22, 2024

For Quickreply, I must say it's probably the best solution that we were looking for in Whatsapp marketing. Very quick onboarding and the best support that one can ask for.

Arteastri
India
11 months using the app
February 21, 2024

Fantastic app for whatsapp marketing. Support is exceptional and of highest standards in the industry. Highly recommend Quickreply for Shopify stores.

Jaipur Masala Company
India
Over 1 year using the app
February 20, 2024

The experience is good so far with Quick Reply. Quick Reply is an effective and efficient platform. The Team is accessible and prompt in resolving issues or queries.

Sugar For She Is
India
4 months using the app
February 12, 2024

Recently Working with Quickreply has been a pleasure from start to finish. Their team went above and beyond to understand our needs, and the level of customer service was exceptional.

Daniel Klein
India
3 months using the app
November 29, 2023

Quick Reply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by Quick reply service. This tool really helps to connect with customers easily.
We want you to know how much we appreciate your business. Thank you for providing the best possible service.

ROOT and SOIL ®
India
4 months using the app
October 12, 2023

Absolutely love using this app. Not is the app simple to use but the customer support service is also excellent. The team (Neha, Saloni, Rahul) is always willing to help on the query or task without any delay.
Highly recommend this app!

Miri
India
About 1 month using the app
October 9, 2023

Userfriendly, competitive pricing, professional, veryyy efficient app and team. Quickreply team has been the very prompt, cooperative and supportive since we joined then onboard. Totally recommend.

The Kaatn Trail
India
Over 1 year using the app