Reviews (219)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong WhatsApp‑first marketing and automation tool that saves time and boosts revenue. It’s praised for abandoned cart recovery, COD‑to‑prepaid flows, segmented broadcasts, and order‑related journeys like alerts, tracking, NDR, and reviews. The interface, onboarding, and Shopify integration are described as smooth, with reliable performance at scale. Support is frequently called best‑in‑class, especially for non‑technical and growing brands.

April 7, 2023

La aplicación no está disponible para México, los técnicos no quieren hacer el trabajo de comunicarse contigo y enseñarte al menos que hables Inglés

Joyería Stainless Dreams 8
Mexico
About 17 hours using the app
August 29, 2024

We've been using QuickReply.AI for almost a year now, and we are consistently impressed by their exceptional customer support and constant feature upgrades. The support team is top-notch—responsive, knowledgeable, and genuinely committed to resolving issues quickly and effectively. The app consistently evolves with frequent feature updates and an intuitive interface, making it easier and more efficient to use. Plus, even the standard plan offers a comprehensive suite of features that meets all basic business needs, making it both cost-effective and efficient at the same time.
With constant upgrades and a sleek, user-friendly interface, it's clear they prioritize both functionality and ease of use, making QuickReply.AI a standout choice for any business.

Mydesignation
India
6 months using the app
January 15, 2025

We've been using Quickreply for all our WhatsApp needs, from customer chats to broadcast ad campaigns. The platform is user-friendly, and the QR team provides prompt support for all queries. Our experience has been seamless, with well-organized and easily filtered chats.

Label By Mohita
India
5 days using the app
February 28, 2022

Extremely happy with the services and features provided by Quick Reply! Just waiting for them to come up with the monthly invoicing feature to avoid recharge options

Iba
India
3 months using the app
July 14, 2025

Quick Reply has truly transformed our customer communication on Shopify! The app is user-friendly and has significantly improved our response rate, especially with customers who typically don’t engage via email. We are now receiving quicker replies and resolving conversations more efficiently. The clean interface and easy setup made the transition seamless. Highly recommend this tool to any store aiming to enhance customer engagement and streamline communication.

Dista USA
United States
7 months using the app
June 13, 2025

QR has made communication super easy! The setup was smooth, and their WhatsApp solutions help a lot with updates and customer support. Their team guided us well, making broadcasts and campaigns effortless. Highly satisfied, definitely recommended!

Shopryze
India
9 days using the app
April 4, 2023

I rarely leave reviews, but the QuickReply team truly deserves the accolades. Since its a niche app, setting up involves a few steps - but a simple Google Meet with their team and your store is ready to start interacting with customers via WhatsApp. They helped up build custom bots for placing COD orders, Prepaid orders, new product launches and so much more. Keep up the great work guys. Its a fantastic platform and helps improve your ROI tremendously.

FSO Rewards
India
3 minutes using the app
September 15, 2025

MS RETRO STORE
India
4 months using the app
September 10, 2025

Dhruv Kapoor
India
About 1 year using the app
July 18, 2025

Shop Tidy Up
India
3 months using the app