Reviews (219)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong WhatsApp‑first marketing and automation tool that saves time and boosts revenue. It’s praised for abandoned cart recovery, COD‑to‑prepaid flows, segmented broadcasts, and order‑related journeys like alerts, tracking, NDR, and reviews. The interface, onboarding, and Shopify integration are described as smooth, with reliable performance at scale. Support is frequently called best‑in‑class, especially for non‑technical and growing brands.

April 3, 2025

The team has the best response time for queries or cmapiagns! The app is easy to use and set up ! Debanita from their team is great. Highly recommend the app.

UN-CUFFED
India
3 months using the app
March 31, 2025

Fast team,useful integrations and good service

AuroraScents
United Arab Emirates
6 months using the app
March 31, 2025

Amazing team, great support and easiest way to do WhatsApp marketing on shopify.

HOPE ROZA
Singapore
About 2 years using the app
March 29, 2025

Support team (Rochan Tripathi) of Quick Reply is very responsive and proactive. They fix issues very promptly.

The India Craft House
India
Over 3 years using the app
March 27, 2025

QR is a really good fit for our brand from a value/price standpoint, also very timely customer service.

House of Heroes
India
11 months using the app
March 26, 2025

We have had a good experience with QuickReply. The service team is too good to guide you at any point of time.

Ahika
India
11 months using the app
March 19, 2025

Nice platform. Good client service by them and specially Rochan is very helpful. Definitely will suggest others from this industry.

monri
India
11 months using the app
March 15, 2025

The app is excellent and provides various features for WhatsApp marketing that really help us, our experience has been really great, especially with their customer support team, they are always quick to respond and ready to help anytime.

I would recommend this app to everyone.

Charmacy Milano Store
India
14 days using the app
March 4, 2025

Very supportive team. if I am having any issues they get resolved on the same day as the support staff is very active and helpful

Fit & Flex
India
Over 1 year using the app
March 4, 2025

Highly recomend, it makes automation seamless and efficient. It simplifies customer communication, saves time, and ensures quick responses, enhancing customer experience effortlessly

Chai Chun
India
2 months using the app