Reviews (704)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a centralized, multi‑channel support hub with deep Shopify integration, letting agents manage orders and refunds in one inbox. Many highlight AI and automation resolving 30–50%+ of tickets, reducing workloads, and boosting CSAT while driving sales through pre‑purchase assistance. Reviewers praise macros, rules, reporting, and customization, plus responsive onboarding and success teams, calling it a game changer for scaling support without extra headcount.
Refine
-
By rating
Hi Sud Express!
Thank you for your 5-star review! We truly appreciate your support! 🙏🏼
Count on our team for any help with your Gorgias platform. ⭐️
Thank you so much for your glowing review! ✨
We truly appreciate your support and are delighted to know you had a great experience.
Looking forward to having you on board for a long time!
Hi, Upway France!
Thank you so much for taking the time to leave us a 5-star review!
We're thrilled to hear that you had a positive experience with our Team. Your feedback is incredibly valuable to us, and it motivates us to continue delivering exceptional service.
We look forward to having you on board for a long time. 🌟
Hey, VitaOn Team!
Thanks a bunch for leaving a positive review! 🌟
It's incredibly rewarding to know that we could make a positive impact. Gorgias Team works hard to ensure the best possible service, and we're thrilled that it resonated with you. If there's anything specific you loved about your experience, we'd love to hear more.
We truly appreciate your support and look forward to serving you in the future. 🙏
