HidePay: Hide Payment Methods

HidePay: Hide Payment Methods

Reviews (392)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably hides or shows payment methods based on flexible rules by product, customer type, or market. It’s praised for improving margins, reducing failed or unavailable options, and simplifying checkout by reordering, renaming, translating, and hiding express buttons. Many use it with Shopify Markets and multiple providers. Setup is described as quick, performance stable long term, and support fast, proactive, and very hands-on.

January 26, 2024

This app is perfect for hiding some manual payment options that we want to offer only to certain customers, and hide from others. I ran into some user errors setting it up and reached out to support. Andrea patiently walked me through it till it worked. I am very pleased with the way this app performs, and for the excellent support!

ExcellentSupply.com
United States
About 1 hour using the app
Nextools replied January 27, 2024

Thanks you very much for your positive review, it's a pleasure help our customers 😊

January 19, 2024

Great app, I was looking for something to be able to hide COD on certain products, they can't be returned according to the law as they are personalized according to the client request. Now we can be sure if they order that they will pick up the package.

OchelariDirect
Romania
31 minutes using the app
Nextools replied January 20, 2024

Thanks you for your positive review, it's a pleasure help our customers 😊

Edited February 26, 2026

Finally! We found an app that solved the payment available matter, we are working with multiple payment gateways, and we have multiple markets; we really need an app like HidePay; it works smoothly, and the support team is very helpful and friendly. Thank you

onlinemarkat
United States
About 2 years using the app
Nextools replied January 18, 2024

Thanks you for your positive review, it's a pleasure help our customers 😊

January 15, 2024

Andrea is very helpful and helped us on customizations on functions that helps showing specific payment method in POS locations so that each POS location can utilize the website in store (shown to customers on tablets) while creating the orders with manual payment methods.

Topologie Hong Kong
Hong Kong SAR
2 months using the app
Nextools replied January 16, 2024

Thanks you for your positive review, it's a pleasure help our customers 😊

December 4, 2023

An awesome app which let us hide shipping methods according to several parameters and attributes. It's indispensable for our store as it has helped us to hide Cash On Delivery for pre-orders and in-store pickup orders. The app's customer support team is fantastic and very helpful. Andrea from the customer support team recorded a video to troubleshoot and resolve an issue we were encountering

Tadabbur Books
Ireland
8 months using the app
Nextools replied December 5, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

November 21, 2023

Their customer service is amazing! U can expect them to get back to you and resolve your issue in mins.

This app solved all the issues we had regarding organizing our payment options and renaming them without having to use Shopify plus.
Highly recommended!

Homekode
United Arab Emirates
About 22 hours using the app
Nextools replied November 22, 2023

Thank you for your review, we really appreciate your support 😊

November 15, 2023

We were looking for an app that allows us to customize the order different payment processors appear for different geographic regions in our checkout, as well as having some appear and some be hidden. Other apps told us this was impossible. Thankfully, we were introduced to Andrea, the genius behind Hidepay! The app works incredibly well and Andrea worked with us until it was set up perfectly for what we needed it to do. Can't wait to try more apps from Andrea and his team!

Battleroyalegolf
United Kingdom
2 days using the app
Nextools replied November 16, 2023

Thank you for your review, we really appreciate your support 😊

October 28, 2023

Super simple app to use, I couldn't rearrange the payment options on my checkout and this app helped me to do just that. They also have so many other features that work at checkout that I will look in to too! Thanks so much to Andrea for getting back to me so quickly when I had a few set up questions, he walked me through the whole thing. Would highly recommend

Sand Dollar Dubai
United Arab Emirates
25 minutes using the app
Nextools replied October 29, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

October 19, 2023

Great app works fantastic for our required scenario. Andrea was absolutely awesome to work with when support was needed to look into the shopify extensibility checkout. Unfortunately due to another app we use and shopify not allowing payment customisation on draft orders (Yet) we've reverted back to the standard checkout but continuing to use this app.

Goleby's Parts
Australia
7 months using the app
Nextools replied October 21, 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

Edited March 5, 2026

Just wanted to leave a review, as I needed some support and the guys resolved my issue in minutes! If you need to hide a payment option (because certain products are not allowed), then this is THE app for you!

Another cool feature is the ability to change your Payment Providers name to something like "Secure Credit Card' which definitely increased the conversion rate! Highly recommended!

The Shisha Shop
United Kingdom
Over 2 years using the app
Nextools replied October 15, 2023

Thanks you for your kind words, our customers are our top priority 😊