HidePay: Hide Payment Methods

HidePay: Hide Payment Methods

Reviews (391)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably hides or shows payment methods based on flexible rules by product, customer type, or market. It’s praised for improving margins, reducing failed or unavailable options, and simplifying checkout by reordering, renaming, translating, and hiding express buttons. Many use it with Shopify Markets and multiple providers. Setup is described as quick, performance stable long term, and support fast, proactive, and very hands-on.

March 23, 2025

Questa app è esattamente ciò di cui avevamo bisogno! Ci permette di mostrare o nascondere i metodi di pagamento in base a regole specifiche, rendendo l’esperienza d’acquisto più fluida e personalizzata.

Facile da configurare e super intuitiva, ha risolto un problema che Shopify da solo non gestisce. Inoltre, il supporto clienti è fantastico: rapido, competente e sempre disponibile ad aiutare!

Se vuoi avere il pieno controllo sui metodi di pagamento nel tuo store, questa app è semplicemente ESSENZIALE!

Consigliatissima!

Mornati Paglia
Italy
24 days using the app
Nextools replied March 24, 2025

Grazie mille per la recensione positiva 😊

December 17, 2024

We've been using HidePay for months to reorder payment methods, hide some of payments based on certain conditions.

So far the app works perfectly.

The support team is very helpful and quick in case we need help.

Strongly recommend this app for checkout payment customisation.

Korendy Türkiye
Türkiye
About 1 year using the app
Nextools replied December 18, 2024

Thank you very much for your review 😊

November 20, 2024

Hidepay is such a great app! It makes customizing payment options for different markets so easy, which has been a total game-changer for us. The flexibility it offers is exactly what we needed to keep things running smoothly and give our customers the best experience.

The support team is amazing—always super helpful and quick to fix any issues we’ve run into. They really go above and beyond to make sure everything works perfectly.

Overall, we couldn’t be happier with Hidepay. It’s reliable, easy to use, and the support is brilliant! Definitely recommend it!

Scrummi
United Kingdom
7 months using the app
Nextools replied November 21, 2024

Thanks you very much for your review 😊

Edited March 14, 2025

We downloaded this app primarily to remove PayPal Express from our checkout without removing PayPal altogether as a payment method. The small configuration issue that occurred was very quickly solved by Fabio, who provided great support. I recommend this app for customising your payment offer in the checkout and cart.

Vlisco
Netherlands
4 months using the app
Nextools replied November 9, 2024

Thanks you very much for your review 😊

June 11, 2024

We've found this app to be excellent and versatile. Andrea from HidePay support responded very fast when we were trying to figure out how to accomplish a certain task with different payment options based on variants. She was very knowledgeable and helped figure out a creative solution to our problem. In the end this works perfect for hiding the option of invoicing for product choices. Couldn't be happier with HidePay!

compliancesolutions
United States
22 days using the app
Nextools replied June 13, 2024

Thanks you for your kind words, it's a pleasure help our customers 😊

May 14, 2024

Worth every penny. This has simplified what options we offer in the checkout.

For example; due to excessive fees involved, we don't allow orders paying with Finance to use discounts. So if a discount is applied to an order in the checkout, it won't show Finance as a payment option.

Exactly what we needed

Slam69
United Kingdom
4 months using the app
Nextools replied May 15, 2024

Thanks you very much for your amazing review 😊

April 29, 2024

it is all about after-purchase services. It is not only about price and function.

Andrea spent more than 2 hours on multiple sessions to enhance our checkout payment. We faced challenges in getting this for the Arabic language.

He created a new option in his app to enable the feature. Not only that, he was patient and available all over the day to help and support.

Really Appreciate the support and for now I can say I am 100% satisfied with the app function and post purchase services.

FNP KSA
Saudi Arabia
10 days using the app
Nextools replied April 30, 2024

Thanks you very much for your amazing review 😊

April 2, 2024

This is an exceptional app which has recently undergone big improvements to its interface which makes it very easy to follow and implement payment rules. Highly recommend using it once migrated to extensibility checkout on shopify. I have to specifically mention Fabio who is a credit to the company and showed a very deep understanding of the app and shopify overall. He was more than happy to jump on a call immediately after my initial live chat enquiry. You don't get this level of service from the majority of apps in shopify. This is what separate the average apps from the best apps.

HARBOUR LIFESTYLE
United Kingdom
6 months using the app
Nextools replied April 3, 2024

Thank you very much for this amazing review, is such a pleasure to help our merchants 😊

Edited February 29, 2024

Just to update my original review. This app doesn't work to hide specific payment methods if the customer is logged into shop/shop pay. it works well if they aren't logged into shop. But shop/shop pay doesn't support the customizations. Support has been very helpful in figuring out why it didn't work as I expected.

MBA Cosmetics
United States
2 months using the app
Nextools replied February 11, 2024

Thank you for your positive feedback 😊

February 7, 2024

Hello; The app did a perfect job. We are able to offer Net terms only to customers who have an active account with us. This is a very important app for any B2B business. The support is excellent.

Super-Dry (01)
Canada
4 months using the app
Nextools replied February 8, 2024

Thanks you very much for your positive review, it's a pleasure help our customers 😊