HidePay: Hide Payment Methods

HidePay: Hide Payment Methods

Reviews (392)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably hides or shows payment methods based on flexible rules by product, customer type, or market. It’s praised for improving margins, reducing failed or unavailable options, and simplifying checkout by reordering, renaming, translating, and hiding express buttons. Many use it with Shopify Markets and multiple providers. Setup is described as quick, performance stable long term, and support fast, proactive, and very hands-on.

May 28, 2026

Amazing support. App works fine.

MoEa
France
Almost 2 years using the app
Nextools replied May 28, 2026

Thank you very much for your review, we really appreciate your support 😊

Edited July 9, 2026

Very useful app that does exactly what it promises. Easy to set up, flexible payment rules, and works smoothly without issues. Great solution for controlling payment methods and improving checkout experience. Highly recommended!

EGLOW
Lebanon
6 months using the app
Nextools replied January 21, 2026

Thank you very much for your review, we really appreciate your support 😊

December 19, 2025

We integrated Hidepay with our Shopify store and the experience has been very positive. The app is easy to configure, works smoothly with checkout, and handles payments reliably. Their support team is responsive and professional, which made the setup and testing phase much easier. Recommended for merchants looking for a dependable payment gateway on Shopify.

Beesline
France
5 days using the app
Nextools replied December 19, 2025

Thank you very much for your review, we really appreciate your support 😊

December 5, 2025

We love hide pay and their support is great! Fabio is a super star helping us understand the app and its full capabilities!
Hide Pay is one of those Apps that you set up once and never have to think about it again! Hassle free and makes our check out experience easy and clean.
HUGE thank you to Fabio for the video call and screen share to explain everything! 5 stars

Lotus Imports Ltd
United Kingdom
About 1 year using the app
Nextools replied December 5, 2025

Thank you very much for your review, we really appreciate your support 😊

November 10, 2025

The app is amazing and a really good fit for our store. We are only selling to B2B customers who shouldn't be able to choose from a bunch of payment methods, but rather have one assigned. And that's exactly what the app's doing for us.
I also have to mention, that they have an outstanding chat support. I had a problem with a rule I created which overlapped with some other rules and they continuously worked on that issue until it was resolved. Shoutouts to Fabio! :)

Kasa Beauty Trade B2B
Austria
6 months using the app
Nextools replied November 10, 2025

Thank you very much for your review, we really appreciate your support 😊

Edited November 24, 2025

Many thanks to Abhi for his help with setting up the app. The app can be very helpful when dealing with fraudulent orders. Thanks! UPD after about a half year of using - still highly recomment and many thanks to Yuvraj for their help with setting up some new things after we moved from Stripe to Shopify Payments!

HDD Sondes
Estonia
Almost 2 years using the app
Nextools replied August 13, 2025

Thank you very much for your review 😊

June 26, 2025

Awesome app!! I run a wholesale store and needed to hide all the payment methods since I invoice orders when the product ships and my customers pay net 30. This worked perfectly!

Petware Pottery Wholesale
United States
About 5 hours using the app
Nextools replied June 28, 2025

Thank you very much for your review 😊

June 26, 2025

Working with multiple markets and multiple payment providers this enables me to reduce customer dissatisfaction with payments not working for them. Easy to setup and great support when needed.

The Prince Webshop
Denmark
Over 1 year using the app
Nextools replied June 27, 2025

Thank you very much for your review, we really appreciate your support 😊

May 6, 2025

We came to this app because our current app was having issues working with Shop Pay and this app has been working excellent! I set it up quickly and was able to get it installed on our site to work immediately and our customers never missed a beat. Love this app!

Building Controls Group
United States
7 days using the app
Nextools replied May 7, 2025

Thank you very much for your review 😊

Edited January 16, 2026

Excellent App & Amazing Support!

I've been using the Hide app and I must say it works flawlessly — super smooth, intuitive, and secure. What really stood out for me was the incredible support team behind it.

A special shout-out to Abhi from the support team — he was extremely helpful, patient, and quick to respond to all my queries. He guided me step-by-step and made sure my issue was resolved without any hassle.

Really appreciate the service and the human touch. Highly recommended for anyone looking for a reliable privacy app with top-notch customer support!

Vairam
Singapore
10 months using the app
Nextools replied April 16, 2025

Thank you very much for your review 😊