Reviews (91)
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We installed the app and have contacted support 3 times by emailing them over the last 10 days and no one has gotten back to us yet. Terrible support. Can someone please get back to us. We have been emailing apps@dualsided.com that is listed as the contact email on the download app page. I just forwarded them to the email you provided below.
Hi, sorry to hear this but we don’t seem to have a single email from your shop. Are you emails us at app-support@dualsided.con? If not, please do so and we can help with whatever questions you have.
this app was easy to install really like it hope to solve website problems now
no problem on the installation and am not even an IT guy
slick little app. I love it. thank you. Would be nice if there were some more visual text chat options (ie: if we could drag it to the part of the screen we want so it doesnt get in the way with our website design). However, still 5 star app.
loving the new-ish pricing model too!
thank you
This app didn’t connect with Hotjar as expected and ended up causing pixel tracking issues in my Google Analytics. I’m now scrambling to fix my store and restore everything to how it was before. Use with caution.
Hello, our application simply installs the Hotjar tracking code. Which you had installed for less than 2 days. Hotjar has no effect on Google Analytics.
I'd recommend looking at your numerous blocking scripts you have installed on your site. Right click blocking and console blocking scripts are notorious for causing script loading issues.
very good!
seemed easy ..
Sehr nice
thanks
ok..........
good
