Reviews (91)
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very good in use over the browser - on mobile really not convenient
Hi, can you let us know what you mean about not being convenient in mobile? Hotjar isn't device or breakpoint specific and tracks the same way on all. Thanks!
I can not receive support. I asked dozens of times if the system was fully installed, but I could not get an answer.
Hi, we responded back to your single request in December that no theme editing is required for our application. If you had any questions about your Hotjar account, you will need to reach out to Hotjar Support directly at hotjar.com.
This is not affiliated with Hotjar.
We do work with Hotjar to ensure a great experience and integration with Shopify.
You are correct that we are not directly affiliated with Hotjar and Hotjar does NOT have an official Shopify app. They partner with apps like ours to provide Shopify integration service. This is why we clearly state "We are not affiliated with Hotjar itself and have no ability to manage your account with Hotjar Ltd." in our our Shopify app description.
Works perfectly. Very easy to setup. Definetively, Hotjar's the best tool for session recordings and heatmaps :)
Interesting app. Love the feedback button for customers. The heat maps and videos are interesting. Shows alot.
Very easy to install. Done in a minute! I would recommend this to everyone who has no real experience in coding :)
Brilliant app, has helped us improve our customer experience massively, provides a huge insight into customer behaviour
Allowed us to install Hotjar without getting charged an hour by our developer and is great to see association of Hotjar recordings to real Shopify users vs. typical anonymous IDs. Very helpful for customer service and UX planning.
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I use this app to review the visitor recordings. Getting insight on how your customers navigate your site is imperative. It also provides visibility to errors on your pages that your customers are experiencing.
