Reviews (312)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong fulfillment partner for scaling with less stress. They highlight fast, reliable shipping, accurate tracking, and smooth syncing to Shopify and other platforms. Product quality checks, competitive pricing, and proactive cost optimization are frequently praised. Merchants value broad sourcing options, custom products and packaging, inventory support, clear communication, no minimum order requirements, and helpful service for both beginners and advanced sellers.

October 3, 2026

Honestly Cheryl has been solid since day one. Quick replies, good prices, no BS. She's very professional, always goes the extra mile, and every time she explains something it's clear and detailed, you never have to ask twice. We switched from another supplier and the difference is night and day.

Maison Resona
Canada
1 minute using the app
September 29, 2026

I´ve been using Hypersku for 3 months and it´s been the best fullfilment service I have tried ever. They answer quickly and ressolve any issue you have. The shipping is excellent and they help me find any product I need to sell. Vicky is the greatest supplier I´ve ever had, she answers at the instant and helps me with everything. Great app, great service, and great supplier!

Aquacub
Mexico
About 1 month using the app
Edited June 14, 2026

I’ve had a really solid experience working with HyperSKU. I used HyperSKU for both Shopify and eBay.

I originally started working with Chloe when I first joined, and she did a really good job supporting my store from the beginning. I now work more closely with Fiona, who is more experienced, and the level of support has continued to be strong with both of them.

They don’t just process orders, they also help with stock management, checking product quality, reviewing product pictures, and making sure everything being sent out meets expectations.

They’ve also been very helpful in finding reliable suppliers and sourcing products that match exactly what I am looking for, even when I have very specific requirements. My needs are always taken seriously and they put in the effort to find proper solutions instead of just offering generic options.

There have been a few issues here and there but what stands out is how quickly and effectively they respond and sort things out so my store keeps running smoothly without disruption.

One thing I would like to see improved is more proactive communication when issues come up so we can stay ahead of them. Other than that, the support and consistency has been very strong.

Overall it has been a valuable partnership and has made sourcing and fulfilment much easier to manage.

Hydrate Hub
Australia
2 days using the app
June 15, 2026

Excellent, setup very easy

Vendors 44
United Kingdom
3 minutes using the app
September 17, 2025

I've been using Hypersku for the past 3 months and Chloe has been exceptionally helpful - very quick replies, clear communication, and accommodating to requests. I really appreciate her insistence on providing the best quality service possible and her involvement in improving logistics. I was also shocked by how fluent at English she was compared to other agents I have spoken to. Highly recommend to business owners searching for a reliable fulfilment service!

NEXBYTE
Australia
4 months using the app
etailerhub replied October 9, 2025

Hi NEXBYTE,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Chloe has been able to provide quick, clear, and accommodating support while ensuring top-quality service. It’s great to know that her dedication and involvement in improving logistics have made a positive impact on your experience.

Chloe will be delighted to hear your kind words. If you ever need anything else, don’t hesitate to reach out — we’re always here to help!

Best regards,
HyperSKU Team

Edited May 15, 2025

I've been working with HyperSKU for quite some time now and have always been impressed with their service. My current agent, Riley, is consistently responsive and helps me source high-quality products which has been a key factor in running my store smoothly with low return rate.
I also worked with Draco and Amber before, who were also really helpful. I think it's HyperSKU’s overall standard of delivering excellent service and reliable product quality. As a store owner, it gives me real peace of mind not having to deal with complaints about faulty items or poor quality.

The Troves
Hong Kong SAR
8 months using the app
etailerhub replied September 23, 2024

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that Draco was able to assist you quickly and efficiently. Providing fast and reliable service is what we strive for, and it's great to know we were able to meet your expectations. We look forward to continuing to support you!

Best regards,
HyperSKU Team

April 11, 2024

This is by far the best sourcing agent service I've encountered !!

They literally replied to me within a day when I first contacted them and we are now talking together every day to make sure that every operation runs smoothly !

We even started developing new products and they are always making sure everything is perfect !

Their online platform is perfect if you want to make sure that everything is automated !

Dabyseka
France
25 days using the app
etailerhub replied May 30, 2024

Hi Dabyseka,

This is fantastic to hear! Thank you for considering HyperSKU the best sourcing agent service you've encountered.

Your feedback about daily communication, smooth operation development, and new product collaboration highlights the comprehensive support we strive to provide. An automated online platform to ensure everything runs smoothly is another key benefit we offer.

We appreciate you taking the time to share your experience.

Best Regards,
HyperSKU Team

March 31, 2024

I have worked with hypersku for almost a year now and they have a fantastic service. My team and I work with Alex Chen and he has been a great help in assisting my brand and is extremely fast to respond. Highly recommend hypersku

BLAZE
United States
6 months using the app
etailerhub replied May 30, 2024

Hi BLAZE,

Thank you for your review! We're thrilled to hear you consider HyperSKU's service fantastic. Alex Chen's fast response time and helpfulness in assisting your brand are a testament to our commitment.

We appreciate your feedback and welcome you to reach out if you have any suggestions for improvement. Thank you for recommending HyperSKU!

Best Regards,
HyperSKU Team

December 27, 2023

I was offered services for my online Shopify store. I tried them out and I can tell you it was one of the best decisions that I ever took. They offer branding services where they have custom shipping boxes and thank you cards. Great Job HyperSku! Keep Innovating!

SaturnFit
United States
7 days using the app
etailerhub replied January 9, 2024

Hi SaturnFit,

We appreciate you taking the time to share your positive experiences with HyperSKU! It's wonderful to hear that our team members have made a positive impact on your business. We're here to support you in every way we can.

If there's anything else you need or if you have more feedback to share, feel free to let us know. Thank you for choosing HyperSKU!

Best Regards,
HyperSKU Team

November 2, 2023

I've been using HyperSKU for a while now, and I couldn't be happier with the service! Every time I've had an issue or a question, their response has been quick, and they always provide a solution. Not to mention, their shipping times are impressive, and the prices are very competitive. I highly recommend HyperSKU.

ShopSeko
Germany
7 months using the app