Reviews (450)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly boosts revenue and average order value with upsells, cross‑sells, gifts, and tiered discounts. They like the modern, highly customizable cart drawer that can replace the main cart and quick cart, plus gamified tools like progress and free‑shipping bars. Many describe setup as intuitive and reliable, and praise fast, hands‑on support for custom code, complex rules, and feature requests.

April 9, 2025

There will be a dedicated technician to interface and follow up in a timely manner to customize the solution to my problem, it's a great plugin!

SIRUI Optical GmbH
Germany
3 months using the app
iCart replied April 14, 2025

Thank you so much for your kind words! We're glad you had a great experience with our support team and found the plugin helpful. We're always here to customize the solution to fit your needs!

March 31, 2025

Sehr guter Kundenservice - mein Anliegen wurde zügig und unkompliziert gelöst. Klare Empfehlung!

GRAYSS FASHION
Germany
17 days using the app
iCart replied April 2, 2025

Thank you for your wonderful review! 😊 We're glad we could resolve your issue quickly and easily. Your recommendation means a lot to us! If you ever need any further assistance, we're always here to help. 🚀

February 13, 2025

We chose the free plan but the APP still charged the money. We have tried to contact the support team but they did no solve it. Bad experience

Think Academy
United States
3 months using the app
iCart replied February 14, 2025

Hey there,

➾ We sincerely apologize for any confusion or inconvenience you’ve experienced. Upon reviewing your store and our email conversations, we noticed that you had requested a refund.

➾ To clarify, our free plan is available exclusively for Shopify Partner and Development stores, as stated in our app's billing details on the Shopify App Store. Since your store is not registered under a Shopify Partner or Development account, standard billing was applied. We understand that this may have been misunderstood, and we truly regret any frustration this may have caused.

➾ For your reference, here’s a screenshot detailing our pricing structure:
https://prnt.sc/ihfrQz6FrN2i

➾ We’d also appreciate it if you could reconsider your review based on this clarification.

December 16, 2024

They are very patient and provided professional support

SIRUI®Official Store
United States
7 months using the app
iCart replied December 24, 2024

Thank you for your lovely feedback! We're so glad to hear that our team's patience and professionalism made a difference. We're always here to support you whenever you need us! 😊

November 12, 2024

Genial aplicación , aumenta si o si las ventas de tu tienda. No hay chance a que no lo haga. Además, la atención al cliente SUBLIME. Recomendadísima

BeyClub Shop
Spain
28 days using the app
iCart replied December 3, 2024

Thank you so much for your amazing review! We're thrilled to hear that the app is boosting your sales and that you're happy with our customer service. Your recommendation means the world to us!

Edited March 12, 2025

Amazing customer service with Manoj. He had so much patience while I requested 100 things. Thank you so much !!!! He is literally a Genius.

Baeverly
Switzerland
10 months using the app
iCart replied December 3, 2024

Thank you for your kind words! We're thrilled to hear you had an amazing experience with Manoj. We'll be sure to share your feedback with him. 😊

October 7, 2024

Fantastic app! It’s easy to use and has improved our cart functionality significantly. The support team is super responsive and always quick to help with any issues. Highly recommend!

Uniikone
United Arab Emirates
2 days using the app
iCart replied October 23, 2024

Thank you for the fantastic review! We're thrilled to hear the app has improved your cart functionality and that you've had a great experience with our support team. We appreciate your recommendation!

Edited September 24, 2024

They solved my problem really quick because they assumed my POS orders as iCart orders, but after talking to their chat everything went alright!!

La Tienda de La Vecina
Spain
4 months using the app
iCart replied September 4, 2024

Hello there,

➝ We apologize for any confusion regarding charges for your POS orders. As outlined in our pricing plan, charges apply to all Shopify orders.

➝ While you requested to rectify this concern and our discussion, As a loyal customer we believe your concern was fully addressed in a speacial case and resolved.

August 30, 2024

Amazing support from Hemadri !
Perfect app for cart upsell with collections rules

cb'dé
France
About 6 hours using the app
iCart replied September 16, 2024

Thank you for your feedback! We're glad you found our support from Hemadri amazing. Our app aims to provide a perfect solution for cart upsell with collection rules.

July 17, 2024

App muito bom que ajudou a configurar o carrinho de nossa loja.

NAVEIA
Brazil
11 months using the app
iCart replied July 23, 2024

Thank you for your kind words! We're thrilled to hear that our app helped you set up your store's cart.
If you have any questions or need further assistance, please don't hesitate to reach out. Happy selling!