Reviews (451)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly boosts revenue and average order value with upsells, cross‑sells, gifts, and tiered discounts. They like the modern, highly customizable cart drawer that can replace the main cart and quick cart, plus gamified tools like progress and free‑shipping bars. Many describe setup as intuitive and reliable, and praise fast, hands‑on support for custom code, complex rules, and feature requests.

Edited April 24, 2023

Service client vraiment présent, qui prend le temps de répondre à toute les questions et à nous aider en cas de problème.

Cependant, nous avons des bugs avec la mise en ligne de nouveau tunnel de vente avec cette application. Ca nous a aussi ralenti le site, et nous a apporté un taux de conversion plus bas.

Yodi
France
4 months using the app
iCart replied April 6, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

February 20, 2023

Consigliata: a mio avviso, miglior rapporto qualità-prezzo rispetto alle altre applicazioni simili.
Non lascio la quinta stella per qualche piccolo bug qua e là.
Cinque stelle al servizio clienti e ad Hemadri che ha risolto un grosso problema nel codice del tema anche se non era causato da questa applicazione!
Shopify se n'era totalmente lavato le mani...

Emiliano Toso
Italy
4 months using the app
iCart replied February 21, 2023

Thank you 🙏🏻 for your honest words, Niccolo! Our team will be always there for your help!

December 13, 2022

Buena app y rapido servicio de soporte. Lo que añadiría es la posibilidad de limpiar el codigo una vez que la app no se este usando ya que el app realentece un poco la velocidad de carga y además nos ha pasado que aún desactivando un descuento la app lo seguía aplicando automáticamente. De todas formas el servicio siempre nos ayudo a solucionarlo, pero son cosas que si hubiera la posibilidad de limpiar el codigo desde algun botón esto no pasaría.

BY LIA
Spain
Over 1 year using the app
iCart replied December 13, 2022

Thank you so much for your review, Patricio!!!😍

March 23, 2021

I finally met and made a customized drawer cart. I searched and tried all of the apps that can arrange carts. No one satisfied me except this app. After installing the app, I should adjust it of course. but I lack coding knowledge, So I contacted the support team of iCart Cart Drawer Cart Upsell. I am fully satisfied with what they've done for my store. They met my requirements as best as they could. Thanks! Manoj Prajapati. I really appreciated your help.

NIPLUX 公式オンラインストア
Japan
2 days using the app
iCart replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

June 3, 2022

This application is really well done, very powerful and offers many possibilities: personalized texts, progress bar to reach objectives (free delivery, promotional offers etc.), forms, up-selling, etc. Very easy to use first, but the support team is also very efficient, helpful, kind and fast. I highly recommend it, especially for such a wee fare ;) Cette application est vraiment bien faite, très puissante et offre de nombreuses possibilités : messages personnalisés, barre de progression pour atteindre des objectifs (livraison gratuite, offres promotionnelles etc.), des formulaires, du up-selling, etc. Elle est non seulement très simple à prendre en main, mais l'équipe support en est plus très efficace, serviable, agréable et rapide. Je recommande vivement, surtout pour un prix aussi sympa.

LE MARCHAND DU GLEN
France
About 19 hours using the app
iCart replied June 6, 2022

Thank you sooooooooooooooo much for your review!!!😍 We are so grateful for your words...🥰
iCart team wishes you the best!

Edited February 8, 2024

Please never use that app!!!

the app charge 69,99 USD each month, also if it is not working!! without any sale

Powerinsole
Austria
Over 2 years using the app
December 17, 2025

Very helpful support, I got to have a free call and they are helping me customize. Also very easy to setup and fun features like confetti attract more customers. Thank you!

Nourish Meal Delivery
United States
About 1 month using the app
iCart replied December 19, 2025

Thank you so much for the lovely feedback! 😊 We’re happy to hear that our support team was helpful and that the free call and customization worked well for you. It’s great to know you’re enjoying the easy setup and fun features like the confetti 🎉. Thanks again for your support—feel free to reach out anytime!

September 4, 2025

I’ve been using the iCart Cart Drawer Cart Upsell app for my Shopify store, and it has been a great addition. The app is very user-friendly, with lots of customization options to make the cart drawer match the look and feel of my store. Features like upsell, cross-sell, and progress bars work smoothly and help in increasing average order value.
What I really appreciate is the customer support team—they are quick, responsive, and always willing to help with setup or any queries. It feels like they genuinely care about their merchants’ success.

Wood Vibe
France
About 2 hours using the app
iCart replied September 5, 2025

Thank you so much for sharing such a detailed and wonderful review! We’re thrilled to hear that iCart has been a great addition to your store and that the features are helping boost your average order value. It’s also amazing to know our support team could provide the assistance you needed. We truly value your kind words and are always here to support your success.

July 14, 2025

I'm genuinely impressed with this app's outstanding customer service! Every interaction I've had has been timely, friendly, and incredibly professional. Whenever I had a question or needed assistance, the support team responded promptly and resolved my issues efficiently, making the experience seamless and enjoyable.

The staff is clearly knowledgeable and passionate about what they do, patiently guiding me through the app's features and providing clear, step-by-step instructions. They even offered helpful tips to maximize my usage, showing a genuine interest in enhancing my experience.

It's refreshing to encounter a service that not only values its customers but also ensures they feel supported every step of the way. The consistent professionalism and warmth make me feel confident in relying on this app daily.

I wholeheartedly recommend this app to anyone seeking reliable, prompt, and friendly service. Truly a five-star experience!

Dèlain by CJA
Taiwan
1 day using the app
iCart replied July 17, 2025

Thank you so much for your incredible review! 🌟 We're thrilled to hear that you've had such a positive experience with our support team. Your kind words about our service, guidance, and dedication mean a lot to us. It's our goal to make sure you always feel supported, and we're so glad to know we've made a difference. Thank you for recommending us! 🙌

April 28, 2025

an application that boosts sales

Passionea
France
3 months using the app
iCart replied May 1, 2025

Thank you for your feedback! We're glad to hear the app is helping boost your sales. If you ever need assistance or have suggestions, feel free to reach out!