Reviews (87)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
January 28, 2025

Mike, thanks so much for your assistance, I sincerely appreciate it. The customer service is exceptionally great and the app works great as well.

OLLky
United States
About 1 year using the app
March 27, 2022

Mike helped me on a Saturday night and followed up again on a Sunday morning when I wouldn't expect anyone to be available. We resolved the issue and he was super prompt with responses!

The Bralette Co.
United States
Almost 3 years using the app
importify limited replied March 27, 2022

Thanks for the feedback 🙏 Our support team is always here to help you 24/7😎

Edited November 24, 2021

Having faced some issues recently with one particular website, Importify customer service has helped us really well regarding the resolution of the same. I would like to thank the whole team and specially Mike, who was great with his communication.

Tudoholic
Nepal
Over 4 years using the app
December 2, 2020

Perfect, significantly reduces my time spent to import products, i'd say by about 65%. Also the support is above and beyond, resolved an issue (late at night) within 30 mins.

Signature Retail Stores
United Kingdom
17 days using the app
importify limited replied December 2, 2020

Thanks a lot for the feedback, appreciate it.

January 28, 2021

The product itself it's very good, but unfortunately hasn't met my use case. But the customer service it's fast and helped me a lot with my questions.

Vendah
Brazil
1 day using the app
November 27, 2019

great great customer service and great tools but if the price can be cheaper that will better . anyway great team

westmenlights
United States
About 2 years using the app
Edited October 9, 2019

The add button always missing in some listed websites, such as overstock.com. I tried everything, very frustrated.

ASHORE SHOP
United States
29 days using the app
importify limited replied October 9, 2019

Sorry for the bad experience, we sent you a video showing you that everything is working just fine on our side (https://tinyurl.com/y5ndnfyl), at the same time asking you to contact us via chat, but we didn't get any reply, we would be happy to help you with the issue you are facing, but in order to understand why you are facing this we need to use a remote desktop.

April 11, 2023

Great app! It's made our drop shipping experience easy. The customer service is very helpful and responsive.

Bargainwizz
United States
5 months using the app
December 19, 2022

really easy to use, and it's helpful for add products. Customer serive is very nice, quick and helpful.

TOPESCT
United States
About 16 hours using the app
importify limited replied December 19, 2022

Thank you for taking the time to leave a positive review for our app! Your feedback is greatly appreciated!

Edited July 17, 2019

Moshe is AMAZING.HE SOLVED MY ALL PROBLEM!! THANKS!!!I I HIGLY RECOMMEND.HIGH QUALITY SUPPORT and APP.

Vintagepillowsstore
Türkiye
5 months using the app
importify limited replied May 10, 2019

Hey, the app does notify when a product already added to the store, please update the importify extension to the latest version.
here is a video on how it works https://www.loom.com/share/307c45b43f55444d91bd76d299ae4ee4 ,

if you still face issues after updating the extension to the latest version contact us and we will help you with it. thanks.