Reviews (87)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
September 21, 2017

easy to use and great customer service.recommend.

Flosmall
United Kingdom
2 days using the app
September 14, 2020

Customer service is A+. Received assistance with a resolution within 30 minutes. Customer Support was very knowledgeable and was able to pinpoint issues quickly. Love the application. Definitely recommend.

Build-A-Bonnet
United States
13 days using the app
November 8, 2022

Importify is a great app for importing products to our Shopify store, their team offers exceptional customer support, and they are hands-on when it comes to helping us with any concern. Highly recommend the app!

Eco Trade Company
United States
Over 3 years using the app
October 3, 2019

Importify has an amazing support team and access to great wholesalers. Thank you for making my job easier!

Shop Style Shark
United States
14 days using the app
March 6, 2023

I just started using this app and it's a great platform for managing my Dropshipping business. Thanks Mike for the great service you answered all my questions and made the experience even better. I highly recommend this app and its excellent customer service.

Outdoors Thrill
United States
24 days using the app
importify limited replied March 6, 2023

Thanks for the feedback, glad we could help you.

May 25, 2021

Using it for Costco.ca. Was originally not working due to changes from Costco, but support team bring the issue and addressed it in 2 weeks time. All the while support is quick, friendly and patient with the reply. Doesn't work perfectly yet but 5 stars for the service and I am sure they will keep on improving the app.

Wings E-Store
Canada
About 3 hours using the app
January 25, 2023

This app has so many issues. I am not able to copy from any website. Also, there is no quick way to contact customer service. They also do not have a chat feature just a list of FAQs which is not helpful to those who need help right away. Do not get this app unless you like issues and spending money on apps that do not deliver.

cbsourcing
United States
28 minutes using the app
importify limited replied January 26, 2023

Sorry for the bad experience,
1. According to Shopify you spent 28 minutes using the app,
2. We did not receive an email from you regarding the issue.
3. We tried to contact you via chat and email and we didn't get any response.
Check the screenshot -> https://share.cleanshot.com/vb6f9rrR

it's been 48 hours since we tried to contact you, please get back to us so resolve this.

March 2, 2023

I was not sure if it is legit to use images, descriptions and headers from someone else's product. So I asked my lawyer this question:

"Can I use images, headers, and descriptions from someone else's product from Amazon for my Shopify shop? After a customer orders this product in my shop I will order it on Amazon from the source of the image, header, and description.
Is this legit or will I run into Copyright/product infringement issues?"

Answer from my Lawyer:

"Hello XXXX.

Unfortunately what you describe as using images, headers and descriptions from someone else's product is going to get you into trouble.
I understand that you are trying to soften the blow by following through with Amazon but that isn't going to protect you from raising Copyright infringement issues.
Please note that copyright infringement carries statutory monetary penalties."

FromPicToArt
United States
4 days using the app
importify limited replied March 3, 2023

When setting up a dropshipping store, it's important to create original product descriptions and use your own images or those provided by the supplier with their permission. This will not only help you avoid any potential legal issues but also give your customers a unique and authentic shopping experience.

There are many Ai tools (include Shopify ai tool) in the market that can help you generate content for your products.

For example https://www.shopify.com/blog/ai-product-descriptions

Remember, building a successful dropshipping business takes time and effort, and it's important to do it the right way.

Thanks

July 13, 2021

Thank you so much for this it helped me a lot importing products. it's highly recommended app for anyone who wants to import products to shopify store

Trendha
United States
27 days using the app
October 27, 2018

I only used the trail because I would be able to use this app only in a moth or so, but I am definitely going to us it and safe lots of time.
it looks great!

Cadi Jewelry
Spain
1 day using the app