Reviews (5,800)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, professional way to handle customer support that improves the shopping experience and boosts conversions. They like the clean, intuitive interface, deep Shopify integration, and reliable notifications. Real-time chat with rich customer context and organized histories helps manage multiple conversations. The AI agent is praised for accurate, brand‑aligned answers that cut repetitive work, with some calling it a must‑have compared to similar apps.

November 9, 2025

Osani Shop
Réunion
2 days using the app
November 8, 2025

Villa Lori Gastronomia
Italy
Over 4 years using the app
November 8, 2025

lalou-kraffe
France
7 months using the app
November 5, 2025

Candy Suxxx
Italy
8 months using the app
November 3, 2025

Jacfit.tw
Taiwan
Over 2 years using the app
October 31, 2025

famora-style
Germany
23 days using the app
October 31, 2025

Geocakes
Portugal
Almost 3 years using the app
October 29, 2025

TOKYO SELECT 55
Japan
About 1 year using the app
October 30, 2025

Herboristerie Plaisir-Santé
Canada
Almost 4 years using the app
October 30, 2025

Farsiunlibro.it
Italy
Over 1 year using the app