Reviews (5,800)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, professional way to handle customer support that improves the shopping experience and boosts conversions. They like the clean, intuitive interface, deep Shopify integration, and reliable notifications. Real-time chat with rich customer context and organized histories helps manage multiple conversations. The AI agent is praised for accurate, brand‑aligned answers that cut repetitive work, with some calling it a must‑have compared to similar apps.

October 28, 2025

Belka
United States
About 1 month using the app
October 27, 2025

Bubu Petshop
Italy
About 4 years using the app
October 24, 2025

Karitédiema
Switzerland
7 months using the app
October 24, 2025

Chaussures POP
Canada
6 months using the app
October 22, 2025

Ladeiras do Sabor
Portugal
4 months using the app
October 21, 2025

ETRACING WHEELS
China
Over 1 year using the app
October 19, 2025

monsacparis.com
France
Almost 2 years using the app
October 18, 2025

DocMed GmbH
Germany
8 months using the app
October 16, 2025

Xituimaoyiebike
China
3 months using the app
October 16, 2025

Tomofree
China
Almost 3 years using the app