Reviews (5,804)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, professional way to handle customer support that improves the shopping experience and boosts conversions. They like the clean, intuitive interface, deep Shopify integration, and reliable notifications. Real-time chat with rich customer context and organized histories helps manage multiple conversations. The AI agent is praised for accurate, brand‑aligned answers that cut repetitive work, with some calling it a must‑have compared to similar apps.

July 21, 2025

BloominBag
Türkiye
About 1 month using the app
July 17, 2025

上海市卡特有限公司
China
About 16 hours using the app
July 18, 2025

Sansi LED Display
United States
3 months using the app
July 16, 2025

EK1 Solution
Singapore
6 days using the app
July 17, 2025

BRNBL
Germany
7 months using the app
July 17, 2025

Stay Clean Mexico
Mexico
About 2 hours using the app
July 15, 2025

2.8
Italy
Over 1 year using the app
July 13, 2025

RETRUE
China
About 2 years using the app
July 14, 2025

Gatifica
Spain
8 months using the app
July 12, 2025

Bonbon Baby Store
Belgium
Almost 4 years using the app