Reviews (5,805)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, professional way to handle customer support that improves the shopping experience and boosts conversions. They like the clean, intuitive interface, deep Shopify integration, and reliable notifications. Real-time chat with rich customer context and organized histories helps manage multiple conversations. The AI agent is praised for accurate, brand‑aligned answers that cut repetitive work, with some calling it a must‑have compared to similar apps.

February 26, 2025

CARDDIA Flashcards
Hong Kong SAR
About 2 years using the app
February 25, 2025

Seccorell B2B Shop
Germany
Almost 2 years using the app
February 24, 2025

Istrilene
Belgium
Almost 3 years using the app
February 19, 2025

CINE-CRAFT
Germany
Over 1 year using the app
February 19, 2025

Spribehem.cz
Slovakia
About 2 months using the app
February 18, 2025

Solo Estetica di Co. Ma. Srl
Italy
7 months using the app
February 18, 2025

Los tornillos
Mexico
About 3 years using the app
February 15, 2025

MicroEsim
Hong Kong SAR
Over 1 year using the app
February 14, 2025

The Gualdo 3d
France
11 months using the app
February 12, 2025

EUKALIX™
Italy
5 months using the app