Reviews (5,802)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, professional way to handle customer support that improves the shopping experience and boosts conversions. They like the clean, intuitive interface, deep Shopify integration, and reliable notifications. Real-time chat with rich customer context and organized histories helps manage multiple conversations. The AI agent is praised for accurate, brand‑aligned answers that cut repetitive work, with some calling it a must‑have compared to similar apps.

February 2, 2025

SAKRE METIER
France
About 1 year using the app
January 29, 2025

bonhomme
France
About 1 year using the app
January 28, 2025

Ami Iyök ecosmetics, Advanced Organic Cosmeceuticals
Spain
Over 3 years using the app
January 26, 2025

Rum Baba Coffeeroasters
Netherlands
3 months using the app
January 22, 2025

Poli Chile
Chile
Over 1 year using the app
January 21, 2025

OXYHTECH
Spain
4 months using the app
January 14, 2025

HomCare Nordic
Finland
About 1 month using the app
January 14, 2025

A-MoDe Shop
Hong Kong SAR
4 months using the app
January 13, 2025

Coba Grill Hong Kong
Hong Kong SAR
About 3 years using the app
January 8, 2025

Arte Dolce
Colombia
Almost 3 years using the app