Reviews (230)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong, affordable solution for WhatsApp marketing and customer communication, especially with Shopify. They highlight smooth integration, reliable automations for abandoned carts, COD confirmation, order and shipping updates, and broadcast campaigns. One‑click catalog sharing and templates help boost conversions and sales. Teams value centralized chats, quick replies, mobile access, and Instagram automations, calling it user‑friendly and good value for money.
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Been having a really hard time in getting this app to work as per my requirements. Was promised a 14 day trial period out of which 7-8 days went by in simply getting the catalogs to sync and uninstalling and reinstalling the app multiple times. I was promised credits to subscribe on a certain day but till date have received no update on it. After subscribing I realised Analytics for Abandoned Checkouts are incorrect and filters to the User List do not work effectively. Was told to re-upload User list to correctly map columns - tried doing that multiple times only to find the app hang. Tried re-installing the app and now my subscription stands cancelled. I have spent over 21 days and 15 USD only to have my subscription cancelled without sending even a SINGLE notification. A lot of difference in the enthusiasm and outlook of the team towards customer issues before and after subscribing to the app.
In spite of subscribing this app no proper customer service from their end, when asked for call back they are denying it but got calls before subscription.
worst app I used in my 15 years of online selling experience... No support.they really destroy your online business.
Hello Derabikes team!
We are sorry you experienced this.
Can you please email us at support@interakt.ai? Our Account managing team will fix this for you asap.
Excellent
Loved this app very usefull for our business.
Very good plugin for shopify users, seamless data transferring and other features
Great Support and was quick to provide resolution
great app for shopify to build customer trust and send notifications. loved it
It was great connecting with Interakt.
I would like to appreciate the Interakt team for their exceptional support and reliable WhatsApp API services. Their prompt assistance and smooth integration have truly helped streamline my business communication. The platform is user-friendly, efficient, and has contributed greatly to improving our customer engagement.
Thank you, Interakt, for your consistent support and for helping us grow our business.
