Reviews (230)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong, affordable solution for WhatsApp marketing and customer communication, especially with Shopify. They highlight smooth integration, reliable automations for abandoned carts, COD confirmation, order and shipping updates, and broadcast campaigns. One‑click catalog sharing and templates help boost conversions and sales. Teams value centralized chats, quick replies, mobile access, and Instagram automations, calling it user‑friendly and good value for money.
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The Interakt team has been super helpful with onboarding and advising us on how to get the most out of their software and are pretty quick to respond whenever our team has any questions. The platform has also been super helpful for us to interakt with our customers in a seamless manner!
Thank you team AVStore for your review. We look forward to help you grow!
Very Easy to Operate & Setup.
Ensure that your Facebook Business Manager account is verified before you sign up. It's a mandate if you want to use WhatsApp Business API product. They will surely help with getting templates approved , and setting up your campaigns . Amazing Customer Support .
Thank you Swiftindi team for your feedback! We look forward to continue serving you better and help grow your business.
Excellent WhatsApp support for e-commerce businesses. You will get almost all of the good features to improve and speed up your customer experience. Furthermore, the interakt support team will provide you with the best service possible, even if your question is minor. So far, it has been a positive experience.
Thank you team Cubelelo!
We look forward to help you grow your business and build a delightful experience!
The app is constantly being upgraded and features are being added. One of the best whatsapp apps for business. The customer support is terrific and we have had Rupak always communicating with us constantly, helping us set up the system. Keep up the good work and we as business will always be supporting Interakt.
Thank you, team Avni for your kind words! We are here to help you scale!
If you do ecommerce in a Country that is heavily dependent on WhatsApp for communication, then you should get this app.
The automated greetings, notifications, and updates, added to the cart conversion have really improved our customer relations and our order processing has become almost seamless.
I am very happy with Interakt.
Interakt seamlessly integrates with Shopify as well as our website to help us stay in touch with our customers through Whatsapp. The notifications. module makes it very easy for us to keep our customers updated at all points of the order lifecycle. We have also seen great success with the triggered as well as promotional whatsapp campaigns we have set up using Interakt.
Thank you team Blissclub for your review!
Interakt platform has changed the way we communicate with our customers cost effective way. Our customers have more trust in our brand now with introduction of the platform. Rupak and Harsh are quick to respond to our queries. I hope the platform evolves and keep surprising us with new features.
Wish you all best for the future innovations. Many cheers to Interakt Team!
Thank you Koshali Arts! Reviews like these make our day! We look forward to continue help you scale!
Abandoned Cart Notification campaign that is supposed to nurture the prospects who leave their cart doesn't work. I have raised ticket with interakt support since 14.02.2023 and Interakt is not able to resolve the problem. Moreover, they have even stopped responding to my communications now.
Once the customer creates a cart, the message to checkout on shopify store is also not getting triggered.
All in all, It has a lot of bugs/glitches in terms of its functionality which their team also struggles to resolve. Only email support is available and their response time is extremely uncertain. The UI is very very poor!!
Provides the WhatsApp API features that we need for our store. Customer service is also fast, helpful, and responsive.
Thank you team Jakarta Carpets for your review!
Great App! Best Customer Support! Thanks Interakt! Very easy to setup. Just Add One More Feature - Convert "COD to Prepaid" - Must Needed.
Thanks! It makes our day to hear that we were able to provide you with 5-star service.
