Reviews (230)

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong, affordable solution for WhatsApp marketing and customer communication, especially with Shopify. They highlight smooth integration, reliable automations for abandoned carts, COD confirmation, order and shipping updates, and broadcast campaigns. One‑click catalog sharing and templates help boost conversions and sales. Teams value centralized chats, quick replies, mobile access, and Instagram automations, calling it user‑friendly and good value for money.

February 1, 2024

Amazing potential if used properly..
Integration is simple enought to do.
Very easy interface

The Shirt Factory
India
Almost 2 years using the app
January 12, 2024

very complicated lot of bugs and high costly

pestaxe
India
25 days using the app
December 22, 2023

Tq So Much for your support akash sir...

NextvedaLifestyle
India
3 months using the app
December 21, 2023

Best application to send an ongoing campaign to users.

Kangana Trehan
India
About 2 months using the app
April 4, 2024

Very Very Shitty support and onboarding services , don't use this at all !!

Jalwa by Nidhi Kejriwal
India
1 day using the app
January 26, 2024

Pathetic Customer support.Every thing is automated chat and doesn't answer your queries. there is no option to talk to a real person to solve your query. Just some shitty pre filled answers

Al madni Traders
Pakistan
About 20 hours using the app
January 19, 2024

Ne fonctionne pas et impossible à désinstaller.

Diouda
France
4 months using the app
March 2, 2026

i have been using Interakt for the last 4 months,
Super effective for my D2C brands, great WISMO Awareness through its easy to make Templates
recommended!

Alagini
India
3 months using the app
October 30, 2025

We have been interakt for the last one year independently and now the shift to shopify has been seamless.All our data was transferred without any loss and easily.

Deer Club
India
16 minutes using the app
April 24, 2025

WORSE ever, i cancelled my subscription on jan 9th, it did not work for 45 days for which they refused to refund. BUT BUT BUT, they did not guide to uninstall the app from shopify and later charged for 4 months, when i confronted them, they refused to refund. I cancelled the subscription on their dashboard with their customer suport on call. DONT FALL FOR THIS SCAM. BETTER TO GET SHIPROCKET ENGAGE, they charge per msg instead of monthly scams like this

Hiprotech
India
5 months using the app