Reviews (230)

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong, affordable solution for WhatsApp marketing and customer communication, especially with Shopify. They highlight smooth integration, reliable automations for abandoned carts, COD confirmation, order and shipping updates, and broadcast campaigns. One‑click catalog sharing and templates help boost conversions and sales. Teams value centralized chats, quick replies, mobile access, and Instagram automations, calling it user‑friendly and good value for money.

August 13, 2023

very bad service , i switch to plan for automated messages but its not working , and their support system is very bad , i am trying to contact with them from past 5 days but they are only mail me some points which is not working to solve the issue , and also billing is started that means i paying them daily for doing nothing , its a disgusting , if you think , this is a fake review then contact me 8386925871 , i am open to save you from this fraud company

KKGROUPS
India
17 days using the app
October 8, 2021

Great app, easy to use, works well with whatsapp notifications & good app, & prompt customer care. Abundant features

AS-IT-IS Nutrition
India
11 minutes using the app
interakt.shop replied October 10, 2021

Thank you team As-it-is nutrition! We look forward to help you scale and build your business.

September 29, 2021

Good, useful app. Functions as promised. OOO message, welcome message and other templates can be set. All features are really useful. Works seamlessly.

Home Canvas
India
9 minutes using the app
interakt.shop replied October 1, 2021

Thank you Daniel and Home Canvas team! We look forward to help your grow your business and build a superior experience for your end customers.

September 28, 2021

We've been using Interakt for a while now and it has been a great experience! The team is super helpful providing a timely resolution to all my queries and the tool really helps automate the whatsapp flow! A definitely recommended app for whatsapp messaging

Perfora - Elevating Everyday Oral Care
India
About 3 hours using the app
interakt.shop replied October 1, 2021

Thank you team Perfora for your kind words! We look forward to help you grow your business and build a superior experience for your end customers.

October 11, 2021

We have used Interakt for the last 4 months that the store has been live. Interakt offers easy integration and a communication interface that's easy to use. My teammates have used the app for other stores built on Woocommerce as well. The team is quick with support and thorough in providing help. The app lacks features around taking orders online on whatsapp, and managing chat labels efficiently (you can't analyse the number of conversations by labels, for example). This is the reason why my rating is a 4-star instead of 5. Looking forward to more meaningful updates in the future.

JhaJi Store
India
18 days using the app
interakt.shop replied October 12, 2021

Thank you team JhajI Store for your review and suggestions!
You would be glad to know that we plan to release the functionalities addressing your above queries very soon! Hold on tight and we look forward to help you build your business!

October 21, 2022

Installed app tried to use abandonment cart sequence and connecting FB catalogue faced lot of technical issues but received zero support when tried to contact support what I received every time was support documentation and zero support on chat when asked got the rude answer that this is the way we work. Unlike other shopify apps where support is always excellent this was exception. Finally uninstalled the app and now looking for other options.

Luxiface
India
15 days using the app
March 3, 2026

worst customer support ever, please do not use this app it will be a waste of money for everyone out there.

Virgous
India
3 months using the app
June 20, 2024

not working

Beautydamodar
India
7 minutes using the app
July 11, 2026

Very good support from the team

Floranza Fashion
India
3 minutes using the app
October 7, 2026

Auxbeam® India
India
About 3 years using the app