Reviews (230)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a strong, affordable solution for WhatsApp marketing and customer communication, especially with Shopify. They highlight smooth integration, reliable automations for abandoned carts, COD confirmation, order and shipping updates, and broadcast campaigns. One‑click catalog sharing and templates help boost conversions and sales. Teams value centralized chats, quick replies, mobile access, and Instagram automations, calling it user‑friendly and good value for money.
Refine
-
By rating
very bad service , i switch to plan for automated messages but its not working , and their support system is very bad , i am trying to contact with them from past 5 days but they are only mail me some points which is not working to solve the issue , and also billing is started that means i paying them daily for doing nothing , its a disgusting , if you think , this is a fake review then contact me 8386925871 , i am open to save you from this fraud company
Great app, easy to use, works well with whatsapp notifications & good app, & prompt customer care. Abundant features
Thank you team As-it-is nutrition! We look forward to help you scale and build your business.
Good, useful app. Functions as promised. OOO message, welcome message and other templates can be set. All features are really useful. Works seamlessly.
Thank you Daniel and Home Canvas team! We look forward to help your grow your business and build a superior experience for your end customers.
We've been using Interakt for a while now and it has been a great experience! The team is super helpful providing a timely resolution to all my queries and the tool really helps automate the whatsapp flow! A definitely recommended app for whatsapp messaging
Thank you team Perfora for your kind words! We look forward to help you grow your business and build a superior experience for your end customers.
We have used Interakt for the last 4 months that the store has been live. Interakt offers easy integration and a communication interface that's easy to use. My teammates have used the app for other stores built on Woocommerce as well. The team is quick with support and thorough in providing help. The app lacks features around taking orders online on whatsapp, and managing chat labels efficiently (you can't analyse the number of conversations by labels, for example). This is the reason why my rating is a 4-star instead of 5. Looking forward to more meaningful updates in the future.
Thank you team JhajI Store for your review and suggestions!
You would be glad to know that we plan to release the functionalities addressing your above queries very soon! Hold on tight and we look forward to help you build your business!
Installed app tried to use abandonment cart sequence and connecting FB catalogue faced lot of technical issues but received zero support when tried to contact support what I received every time was support documentation and zero support on chat when asked got the rude answer that this is the way we work. Unlike other shopify apps where support is always excellent this was exception. Finally uninstalled the app and now looking for other options.
worst customer support ever, please do not use this app it will be a waste of money for everyone out there.
not working
Very good support from the team