Reviews (299)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for WhatsApp automation and marketing that boosts sales, especially via abandoned cart recovery, COD confirmation, and bulk campaigns. They like the seamless Shopify integration for order updates, tracking, and broadcasts, plus shared inbox, catalogs, quick replies, and templates for organized customer communication. Many find it intuitive, reliable, and affordable, and praise the responsive, hands-on support and onboarding for scaling D2C and e‑commerce operations.

March 10, 2023

Made my life so much easier!! Abandoned cart facility has made our sales go up as well as the order notifications has made our communication so much easier

SelfCare by Suman
India
41 minutes using the app
February 16, 2023

Interakt has genuinely helped us in improving our customer support. Thanks a lot to Shivangi for all her assistance throughout the onboarding process. Cheers!

Caffena Coffee
India
About 1 month using the app
February 3, 2023

We have been using Interakt for months now and is serving out purpose well. The platform has a lot to offer when it comes to whatsapp marketing and automation.

Dapper Dude
India
About 2 hours using the app
October 13, 2022

Catalog connect easily with the platform lisiting all the product collection from Shopify. Works well, hope it boosts sales & looking for more features to come.

EZ Life
India
14 days using the app
November 18, 2022

catalog feature is very useful, we are able to connect with customer easily. interkt service and support is very good, we found excellent guidance from the team.

Sudarshansarees
India
About 2 months using the app
December 13, 2022

Catalogue and automation features are to look for in this platform, work well. Also, the support is up to the mark.

PS Great support by Siddharth Bhatia & team

The Light Library
India
11 days using the app
June 29, 2022

Very effective and powerful for generating sales via whatsapp. Team has been very helpful in setting it up. Looking for a lot more features from Interakt. Thank you

Aumni Crafts
India
About 2 months using the app
September 23, 2022

This app connects easily with the platform without any hassle. Highly recommended if you want to promote your products on Whatsapp. Looking forward to more features.

KAPAVER
India
9 days using the app
November 3, 2022

Things that I love: COD notifications and confirmations
Sending the cart directly to Shopify for payment Customer support is efficient. My preferred WA API partner.

Fairfield Meat Centre
South Africa
1 day using the app
November 24, 2022

This application works very well, my product collections from shopify synced with Interakt platform in minutes. Also, the user Interaface is quite easy and friendly.

Ceasefire Online Shop
India
7 days using the app