Reviews (299)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for WhatsApp automation and marketing that boosts sales, especially via abandoned cart recovery, COD confirmation, and bulk campaigns. They like the seamless Shopify integration for order updates, tracking, and broadcasts, plus shared inbox, catalogs, quick replies, and templates for organized customer communication. Many find it intuitive, reliable, and affordable, and praise the responsive, hands-on support and onboarding for scaling D2C and e‑commerce operations.

December 12, 2022

Good experience using the Interakt app and excellent support provided by Shivangi !,
Integration with Shopify has made it easier and catalog setup is also very easy
just by clicking. Thank you so much.

Crunchy Fashion
India
1 day using the app
October 17, 2022

Connects the Shopify collection easily with the platform. The only issue is regarding the product variant, hope Whatsapp makes appropriate changes. Catalog feature is useful and the app is much recommended.

GHPC
India
About 1 hour using the app
July 19, 2022

Customers can directly place an order through checkout links on WhatsApp. Catalogue syncing from Shopify to WhatsApp works in real-time. This is the best Official WhatsApp Business API platform we have used.

Soni Fashion®
India
3 months using the app
December 22, 2022

Very Nice Interakt product with Shopify. All products sync with complete details. Interakt dashboard very user friendly. if its connected with Zoho Books and Zoho Inventory / Zoho Commerce also it will be very much useful.

FameBazaar
India
3 months using the app
November 17, 2022

The catalog connected easily with the platform. Seems to be a good feature but there is one disadvantage- you could only send 300 products to your customers at once and not more than that. A major disappointment from Whatsapp

Pinoyhyper
Kuwait
2 months using the app
April 8, 2023

Features that this platform provides for the business is really helpful. Catalog and automated messages work absolutely well. I also wanted to take the product reviews from the customers but that option isn't available yet with Interakt

Madurasherbals
India
25 days using the app
November 17, 2022

I found it quite good service and other details explained by the team, we are on Starter plan and we find it quite good to start this a new business. Give it a try. Some setups are only necessary to do once. Thanks From Team Pure Bubbles Skincare

Pure Bubbles Skincare
India
About 1 month using the app
October 21, 2022

There is no need now for someone to pickup calls and answer for delivery & return related issues. The chatbot works like a dream & the support from the Interakt Team is just too good. I just wish that that variant shopping options come soon on WhatsApp

SR Store
India
6 months using the app
May 23, 2023

Its of no use to people selling clothing with different sizes atm. Once the catalog is created half products dont get pulled, all collections are not displayed and moreover, 1 product if it has 4-5 size variations, it will be displayed as 4-5 different products.

AM by Anita Mittal
India
13 days using the app
April 28, 2022

WhatsApp Sales Channel by Interakt has really helped us boost sales by sending catalogues to interested clients. The time a customer takes for making a purchase reduces considerably with their add to cart feature! In all a great and must have tool for businesses!

LabelKanupriya
India
23 minutes using the app