Reviews (299)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for WhatsApp automation and marketing that boosts sales, especially via abandoned cart recovery, COD confirmation, and bulk campaigns. They like the seamless Shopify integration for order updates, tracking, and broadcasts, plus shared inbox, catalogs, quick replies, and templates for organized customer communication. Many find it intuitive, reliable, and affordable, and praise the responsive, hands-on support and onboarding for scaling D2C and e‑commerce operations.

February 13, 2024

Excellent work and support

SareesBazaar
United States
20 days using the app
February 5, 2024

Amazing insights by Mr Akash into the amazing possibilities of whatsapp marketing

The Shirt Factory
India
About 1 year using the app
January 24, 2024

Interakt is very useful platform for Online marketing.

The S Studio Online
India
21 minutes using the app
Edited October 2, 2024

UPDATE: interakt support Najeev called me to update me on the issue thanks

mypetani
Malaysia
About 2 years using the app
May 12, 2022

Very good app and a great support service. It was easy to configure and set it up. Great App. I will recommend it.

Active Puzzles
Spain
24 minutes using the app
December 30, 2022

Excelent support, after some entry problems because of duplicate account created by me, support was online to resolve it and now it is all ok and working.

Angel Sensual
Czechia
6 months using the app
September 18, 2025

Super energy by Siddharth Bhatia. Loved Interakt. Have been using it since more than 2 years now.

Its great!

Happyware - Everything Home Bar
India
Almost 2 years using the app
August 13, 2023

very bad service , i switch to plan for automated messages but its not working , and their support system is very bad , i am trying to contact with them from past 5 days but they are only mail me some points which is not working to solve the issue , and also billing is started that means i paying them daily for doing nothing , its a disgusting , if you think , this is a fake review then contact me 8386925871 , i am open to save you from this fraud company

KKGROUPS
India
17 days using the app
August 19, 2026

Very useful and easy to work around

Urban den.in
India
8 minutes using the app
March 2, 2026

We were getting onboarded with them during which they told everything in our use case is possible but when we were doing actual setup their developer Harshit said "nothing can be done and dont onboard with us we dont care" so after making us wait for 7 days and saying yes your use can be done they wasted a lot of time of ours in discussion and their developer team is the worst, no support, very rude and they dont care if we or anyone as merchants are getting onboarded with them or not. They act like they are the only Whatsapp API provider in the market

Who Wore Whhat
India
About 2 hours using the app