Reviews (299)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for WhatsApp automation and marketing that boosts sales, especially via abandoned cart recovery, COD confirmation, and bulk campaigns. They like the seamless Shopify integration for order updates, tracking, and broadcasts, plus shared inbox, catalogs, quick replies, and templates for organized customer communication. Many find it intuitive, reliable, and affordable, and praise the responsive, hands-on support and onboarding for scaling D2C and e‑commerce operations.

December 14, 2022

Catalogue setup was very easy. Thanks for the support team. Great app for increasing sale and performance.

Spunkies_official
India
About 2 months using the app
May 18, 2022

It really helps me organize all the customer/lead communication in one place. Helps a lot on the automation part.

Sorgen.Co
India
1 day using the app
March 21, 2023

Good product features, loved the templates and overall experience, would recommend everyone to go for the interakt.

Byutify.in
India
11 days using the app
March 17, 2023

It took 15-20 mins for all the products to sync with the platform.
it's a very useful tool for Shopify order notifications and WhatsApp commerce also has good customer service

The Natures Way
India
20 minutes using the app
May 30, 2022

This app is helping a lot with my sales...Kudos to the team !!
Simple to set up ..Team helped me with the process !

EverBloom
India
3 days using the app
January 19, 2026

Great Support and was quick to provide resolution

Sicsense
India
1 minute using the app
December 20, 2023

I have installed interakt recently and i love the seamless customer experience.

NGCORP
India
15 minutes using the app
March 17, 2023

Great support team, always just a call away.
Must have for WhatsApp commerce, very useful tool for order notifications to customers.

polagoclothing1
India
5 minutes using the app
October 7, 2026

Auxbeam® India
India
About 3 years using the app
September 29, 2026

Trend Capital
India
3 months using the app