Reviews (299)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for WhatsApp automation and marketing that boosts sales, especially via abandoned cart recovery, COD confirmation, and bulk campaigns. They like the seamless Shopify integration for order updates, tracking, and broadcasts, plus shared inbox, catalogs, quick replies, and templates for organized customer communication. Many find it intuitive, reliable, and affordable, and praise the responsive, hands-on support and onboarding for scaling D2C and e‑commerce operations.
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Interakt integrates seamlessly with Shopify and WhatsApp. We’ve recovered more abandoned carts and improved customer engagement.
It is a very useful platform for WhatsApp communication. Automation works well and good support as well.
We have been using Interakt for few months. This platfrom has served us well with WhatsApp and now Instagram automations too!
Nice,
We use Interakt with Shopify, and it’s made our order tracking and customer communication via WhatsApp effortless
had a great experience , query was handled nicely and resolved too at the same time.
Basic whatsapp messaging functionality itself wont work 50% of the time. Facing issues raised multiple tickets but no support from customer care.
TaMiMiProjects.com team are truly impressed by the level of service provided by Interakt - Sell on WhatsApp team (Specially Udisha). The support team is incredibly responsive, knowledgeable, and always goes above and beyond to assist us with any questions or issues. Their cooperation is seamless, and they consistently deliver solutions quickly and effectively. It's rare to find such dedication and professionalism in a service provider. Thank you for helping us elevate our store experience—your support is invaluable! Highly recommended!
Faced issues with support and decided to cancel the subscription.
Upped charges with no notification, app and website never gave me a single notification and therefore all the money I spent was a waste. Continued to charge me even while I was in touch with them regarding this issue and refused to refund. Scam of a company and 0 customer service.
They are leaking and selling data to other brands in same category. We have first hand experience this post installation of the application.
