Reviews (299)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for WhatsApp automation and marketing that boosts sales, especially via abandoned cart recovery, COD confirmation, and bulk campaigns. They like the seamless Shopify integration for order updates, tracking, and broadcasts, plus shared inbox, catalogs, quick replies, and templates for organized customer communication. Many find it intuitive, reliable, and affordable, and praise the responsive, hands-on support and onboarding for scaling D2C and e‑commerce operations.

August 12, 2024

Great for small businesses to start their journey into whatsapp API, value for money.

Cubuzzle
United Arab Emirates
Almost 2 years using the app
August 12, 2024

Great app to keep your existing customers connected and better than email marketing.

Imam Carpet Co
United Kingdom
11 months using the app
August 12, 2024

Great app, would like to see support for WhatsApp Variants such as sizes and colours soon.

Zalemart
South Africa
Almost 2 years using the app
May 29, 2024

Its been 3 months that I have been asking Interakt team to stop Charging me $35 as I have stopped using their services, but there have not stopped charging me even after multiple reminders via raising tickets and sending emails . They dont even have a proper Customer Support Team to talk to and get our queries resolved .
In case the team gets to see this review and can resolve my issue over a call, please call me on 6362069800.

Maayakriya
India
About 1 year using the app
Edited October 31, 2025

Working with them for the past year, it has been very smooth process & very quick resolutions to any problem that come in.

Wildly Pure India
India
About 3 years using the app
March 27, 2024

The automated campaigns work well. Team was quick enough to help with automation part.

THE MAMA KLUB®
India
About 1 year using the app
March 15, 2024

We have been using Interakt for sometime now but recently migrated to Shopify. I think this was a smooth experience and hoping for the best!

Topperskit LLP
India
16 days using the app
March 13, 2024

Interakt works well and especially automated campaigns and catalog. Looking forward to more features. Great!

Theopaljewels
India
8 months using the app
March 7, 2024

good application easy to use , support has been great through out

Aasan Kharidari
India
27 days using the app
February 8, 2024

Have recently downloaded the app and the team has been very helpful in the whole set up process. Would definitely recommend Interakt for WhatsApp marketing / selling.

APRE Art House
India
About 2 months using the app