Interparcel Australia

It is so easy to use. We are able to access many freight options at the click of a button. This helps us as we deliver Australia wide from Brisbane. It keeps us competitive and we can send pallets or small parcels depending on our customers needs.

We’ve had a great experience using Interparcel. The platform is easy to use, straightforward, and integrates seamlessly with our systems, making shipping and managing orders much easier.

Our account manager, Samantha, has also been extremely helpful. She’s always quick to respond, knowledgeable, and happy to go the extra mile whenever we need assistance.

We genuinely couldn’t be happier.

We started working closely with the Interparcel team in the early days, and over roughly six months, had lots of lengthy meetings with Michael, who took the time to listen to all of our feedback and understand what we needed as an eCommerce business. Virtually every suggestion we raised was taken on board and implemented, helping shape the platform into something genuinely suited to growing eCommerce brands.

A huge credit to Michael for being so receptive and proactive throughout that entire process.

A special mention also has to go to Samantha, who is a HUGE reason we continue to use Interparcel today. In eCommerce and logistics, issues inevitably come up, and having someone who is consistently on top of things, responds quickly and gets problems resolved with minimal fuss is invaluable. Samantha ensures we experience little to no downtime when something does arise.

The platform has come a long way, but even better are the people behind it.

Great service and very easy to use

We’ve been using Interparcel regularly for our small business and have had a really positive experience. The platform makes it easy to compare different courier options and book shipments, which saves us a lot of time.

I've been using Interparcel for around a year now and have been so happy with the reliability and ease of use of the platform.
Our account manager, Bailey, is extremely helpful and provides technical support if I've ever needed it. Their online chat provides direct courier support rather than having to contact the couriers ourselves.

Great Freight Integration for Shopify and most other sales platforms. Works with huge range of couriers. Software is Australian based so spot on with Australian courier companies and latest updates. Well thought out dispatch portal to combine sales from multi platforms and use multi delivery methods ie FedEx and Aust Post etc. Most setting easily adjustable to tailor to your set up. Also you actually get an Australian based consultant who you can contact to help with set up and any issues along the way. We tried 2 other integrators before Interparcel and they where a nightmare by over promising and under delivering.

The automation that Interparcel provides is amazing! I save so much warehouse boxing and label creation time with their their Smart Boxing function and auto import orders and status updates back to Shopify.

Also the AusPost integration through them is so good.

Highly recommend them if you want to save time and have an easy to use app.

The integration with Shopify has made our work much easier. Our dispatch process is now seamless compared to what we did before. On top of that, the Interparcel team has been incredibly helpful and responsive whenever we have encountered an issue, making the experience even better.

Interparcel have been fantastic to work with. The integration with Shopify is great and works seamlessly. It has made the dispatch process so much faster and efficient. We would highly recommend Interparcel for their service and integration with Shopify.

Interparcel’s seamless integration in my website at SubieLiftOz.com.au has been smooth and reliable, or you can use their easy shipping booking through their website.
I've been with Interparcel for around 8 years and find they provide the best shipping rates both domestically and overseas, plus excellent customer service with real people!
Shout out to Samantha who has been awesome with her wealth of experience and has saved me many times with difficult overseas shipments.