Inventory Planner by Sage

I've been using Inventory Planner for a month now and it's truly an amazing solution to filling a key part of the ecommerce jigsaw. There's nothing quite like it in the competitive marketplace. As a read-only inventory management platform, it slots straight in to my existing workflow without the need for the huge reshuffle required of moving to DEAR/Unleashed/TradeGecko/Stitch/Brightpearl. It blows any of the cheaper inventory stocktake / COGS apps currently available on the Shopify app store right out of the water.

I've just spent months battling with accounting and inventory management issues as a result of my own store's growing pains. Trying to do atomic inventory in QBO? Forget it. All the Shopify<->QBO communication apps? A crapshoot. Non stop problems, gotchas, walking on eggshells.

And then along comes Inventory Planner - the right tool for the job. Without the anal accounting restrictions of a double entry accounting package, it handles pre-orders and difficult order-fulfillment-invoice patterns without breaking a sweat. Bundles and virtual kits? No problamo, it now even distributes virtual profit based on the relative prices of component SKUs. SKUs as unique identifiers? And Variant IDs as well? No drama. Multi currency? Separate vendor costs and landed costs? Too easy.

Where every other solution I evaluated had show stopping problems, Inventory Planner's more "free form" approach gave me exactly what I needed:

* Profit sliced by date, category, vendor
* Periodic stocktake and COGS, complete with granular XLS export of the figures
* Beautiful monthly graphs of revenue, profit, sales, inventory count and value
* Intelligent re-ordering advice, complete with per-variant control over unexpected or irregular sales events, and days when I was sold out
* Context relevant bundle/virtual kit analysis
* Pre-orders no problem
* Fair pricing

On top of that, the developers have been lightning fast to fix any bugs and implement suggestions.

I don't normally bother to write reviews, but this product deserves all the support it should get as it's a truly unique offering in the space. No frills, all results.

The information is never accurate - it warns us we are overstocked on items we know we can't keep in stock. It says we are out of items that shopify says we are not - it just seems kind of buggy and expensive for how much customisation you need to do to get it started. We're switching to doing this in a free excel sheet that we can control.

One suggestion: I would LOVE if I could export our inventory in a clean layout to share with wholesale customers once a week.

All the catalog-making apps don't include inventory.

All the inventory apps don't look good enough for sales materials.

I think you guys can create a simple easy solution.

Initially, I cannot recommend it to customers who use ShipHero. Considering its price, the system and implementation have been difficult. A simple matter has been made really complicated. Training costs $5000, where basic things are explained, but for the most part, I have had to dig out the answers myself. Pricing is based on revenue and does not meet expectations.

Customer service has been quick on the part of Inventory Planner. It's unfortunate that training is done by a third party and they are unable to answer more challenging questions.

I recommend first exploring lighter options such as Fabrikator.

We've been using this app for about 2 years and we cannot imagine living without it anymore! :-) We have made some major changes recently and it took us a while to get everything set up. Anyway, the support is very helpful and patiently walked us through all the settings. Our special thanks goes to Chan personally! We can only recommend this app.

I've been using Inventory Planner for 3 years now, and have just committed to using it for another 3 more. The software is great, with a very helpful team working behind the scenes. Kate, my Customer Success Manager, is an asset to the team, and is always there to help where needed.

Great support

Excellent, very good service and my problem was resolved.

We just started using Inventory Planner and are learning the ins and outs of the product. The support team is amazing and are very clear in answering any questions or concerns that we have. Jansen, Hector, Ade and Lavender have been extremely helpful and are very knowledgable about the software program. We know Inventory Planner is going to be a tremendous help in analyzing our inventory. Thank you again!

The software is really good and does what you would expect it to do at a high level.