Invoice Falcon

Invoice Falcon

Reviews (347)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this invoicing tool as easy to set up and intuitive, often sending invoices or quotes right away. It’s praised for automating tax invoices, quotes, and proformas, replacing manual Excel work and saving admin time. Templates are highly customizable without coding, and features like POS integration, bulk actions, and email automation support advanced workflows. Merchants consistently highlight fast, responsive support and strong reliability.

June 24, 2025

We have had issues with the app showing that customers still owe .01 after fully paying for their order.

This isnt the end of the world but we have customers asking if they need to pay that .01, etc.

so we reached out to invoice falcon support multiple times with examples of the issue, asking for help to resolve it and did not hear back so we have now uninstalled and replaced it with order printer pro.

RapidHVACParts
United States
Almost 2 years using the app
Invoice Falcon replied March 26, 2026

Hey there! I am really sorry you ran into this.

The issue you described was part of the older version of the app from before we took over, and it was not being maintained well at the time. Since then, we have rebuilt key parts of the system, improved accuracy, and significantly upgraded support response times.

If you are open to it, I would love for you to try the newer version or even just reach out so we can take a fresh look and make sure everything works correctly.

- Sandesh / CEO

Edited November 20, 2025

Great solution for sending PDF invoices not offered by shopify. Occasionally updates cause minor bugs but the support team responds quickly and correct issues extremely quickly (every time it has been minutes not even hours). Great support!

Rohner Parts Store
United States
Almost 2 years using the app
July 26, 2024

Very easy set up and a great invoice template, very easy to design a new one that looks great and has all the essentials.

Took me 5 mins to set up.

I had an issues with my prices because I wasn't sure which box to check for taxes and the team were really quick to sort it out and fix the issue.

Trade Aid Kits
Australia
6 days using the app
July 23, 2024

Works well and I have used this App for around 8 months. It does me well and sorted our the issues with manual processing that I had prior to having this APP.

Terratrip
United Kingdom
Over 1 year using the app
March 12, 2024

***** Fantastic app - super easy to install, customise and navigate.
A customer required an invoice (not a common request with my store), I installed the app and fired off the invoice within minutes. Perfect!

Sweetlea Gifts Ltd
United Kingdom
17 minutes using the app
August 16, 2023

Perfect for what we need. Very rapid technical support as well if you run into trouble. Use it to send invoices and quotes every day.

ChefSupplies.ca
Canada
6 months using the app
July 25, 2023

it's ok. it glitches a lot. totals don't match what is on the order. service is good, but I cant wait weeks for it to fix, I need to be able to send invoices right away.

Joie Designs
Canada
About 1 year using the app
Invoice Falcon replied March 26, 2026

Hey there! Thanks for sharing this, and I’m sorry about the glitches you experienced.

We’ve since released a completely new version of the app with much better accuracy in totals, faster document generation, and a far more stable system overall.

The earlier version you used was from before we acquired the app, and unfortunately it was not being properly maintained, which led to delays and inconsistencies like the ones you mentioned.

If you’re open to it, I’d love for you to try the new version or reach out so we can make sure everything works as expected for you. :)

- Sandesh / CEO

July 13, 2023

Very good invoicing app. We were able to use it with absolutely no issues. There are lots of customization features enabling us to design the invoices exactly as we needed. We are also able to account for tax rates in different countries.

Quality Approach Fashion
United Kingdom
About 1 hour using the app
Edited October 6, 2024

The Invoice App fails to work as needed about once a month. Overlapping characters and text are a recurring problem that I have to call them to fix. Most recently, the App had difficulty loading and it took a minute for me to print an Invoice, instead of 10 seconds. It took 10 days for them to resolve the issue and that's just too long. I am now looking to see if I can find something more reliable.

Wheatley Wares
Canada
Almost 5 years using the app
Invoice Falcon replied March 26, 2026

Hey there! I’m really sorry you had to deal with this. That's not how an app should be.

We’ve since released a completely rebuilt version of Invoice Falcon that focuses heavily on speed and reliability. Document generation is now much faster, and issues like layout inconsistencies have been addressed at the core level.

The version you were using was from before we took the app back over. It wasn’t being properly maintained at the time, which led to delays like the 10 day resolution you experienced.

If you’re open to it, I’d really appreciate the chance to change your experience. :)

- Sandesh / CEO

July 14, 2023

We have been using the app for our business and it has been the perfect find.
The settings are easy to understand and the invoices look perfect. It is very easy to download the invoice of the orders integrated with shopify. You don't need to enter any detail of the order.
The support team is also very helpful.
As we have just started out, we can't afford to pay every app, this is the best free invoice app providing 50 free invoices. As the business grows, we won't mind paying for this one!

Hangookd
India
3 months using the app