Reviews (132)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as a game changer for reducing packing and shipping errors to nearly zero using scan-to-verify workflows. They say it speeds fulfillment, supports batch and multi-order picking, and works well for both small and complex operations. Merchants value its strong Shopify and shipping-tool integrations, inventory and bin-location management, real-time reporting, and intuitive interface. Support is frequently praised as fast, personal, and highly responsive to feature requests.

February 3, 2025

We've been using iPacky since 2023, and it has been highly effective in helping us maintain organization within our inventory. While the dashboard and admin interface weren’t the most user-friendly at first, the customer service and instructional videos made everything clear and easy to navigate.

There are many features we haven’t utilized yet at our small business level, so it’s great to know there’s room to grow with this app. For our setup, we use an Android-based device with a scanner and rely on iPacky for every order we pick. This has significantly reduced order errors and made it easier for new employees to locate our diverse range of products, thanks to product location feature.

We’re very happy with iPacky and plan to continue using it!

Johnny Jigs
United States
Almost 2 years using the app
iPacky replied February 10, 2025

Thank you for this constructive and detailed review! Glad to have you on-board.

November 6, 2024

I've been using Ipacky for months and its great- it solved many problems for us, incorrect picking, DPD labels printed when they shouldnt be, address issues and just general ops

The support is amazing, but by email and on calls

highly recommended

The Fat Butcher
United Kingdom
Over 1 year using the app
iPacky replied November 8, 2024

Thank you so much for your excellent feedback!

August 15, 2024

Great app! David made a couple small changes for us so that iPacky worked with our very specific workflow. Packing errors have now gone to near zero. Very happy

Fit Food Perth
Australia
25 days using the app
iPacky replied August 17, 2024

Thank you so much!

August 13, 2024

Fantastic app that has drastically increased productivity, efficiency and accuracy within our business.

The support offering is one of the best I have encountered for a shopify app. David is very helpful and will work with you to set the app up in the best way to suit your business.

Fresh Meat Packs UK
United Kingdom
About 2 months using the app
iPacky replied August 15, 2024

Thank you so much for your great review! We have enjoyed helping you along.

August 11, 2024

We’ve been using iPacky for over 2 years now. The product is user-friendly and has significantly boosted our efficiency! We recently set up a second location and needed help from customer support. They responded promptly and were very helpful. Highly recommend iPacky to everyone looking to streamline their operations!

A&A Asian Food Store
Estonia
Over 2 years using the app
iPacky replied August 13, 2024

Hi! We're glad that you're satisfied with iPacky.

August 8, 2024

The Ipacky app has truly revolutionized my packing routine. One feature I particularly love is the ability to confirm items before bagging them. This has been a game-changer for me!

Before I started using Ipacky, I often found myself second-guessing whether I had packed everything I needed. With Ipacky, I can easily check off items as I pack them, ensuring nothing is left behind. The confirmation process is smooth and intuitive, allowing me to review and finalize my packing list with confidence.

Black Forest
United States
3 months using the app
iPacky replied August 10, 2024

We're so happy that you have improved the picking&packing process!

July 18, 2024

Adding iPacky to our Shopify store has vastly improved the way we fulfil our orders. The picking and packing process is much more streamlined, and since we also now have scan and pack, order errors are a thing of the past. It was quick and simple to set up and the support is also very good, with quick responses to any questions we have had. A great app that we would recommend.

Friars
United Kingdom
About 1 month using the app
iPacky replied July 19, 2024

It's great to hear that iPacky has improved your fulfillment process. Especially since you're using our connector to Sendcloud.

July 13, 2024

iPacky is an incredibly powerful tool for picking and packing. It has helped us double our shipping capacity while maintaining an error-free process. Although the numerous options can be overwhelming at first, once you adjust and set your conditions, you'll have a very efficient system.

We're utilizing the digital picking and order verification features, along with auto-generated shipping labels. This allows us to fulfill orders faster and more accurately than before. The use of tones and visual aids helps our staff quickly resolve any issues.

iPacky's dedicated login system is particularly valuable. It allows our warehouse team to operate independently of our Shopify store, reducing the risk of unwanted changes to orders and tags. This keeps everything organized and helps streamline our process flow.

iPacky is a reliable picking and packing solution. It keeps your operations smooth and efficient, whether you're working in-store or from a separate warehouse or both.

Privé Perfumes
United States
About 2 months using the app
iPacky replied July 15, 2024

Thank you so much for a detailed and amazing review!

July 11, 2024

Great app , it makes our picking and packing so much easier and has speeded up our fulfilment. We’ve only been using it for 2 weeks and have found it easy to work with and we have now gone paperless with our orders which is an added bonus.
The customer service is very responsive and helpful also.

Goose Island
United Kingdom
About 1 month using the app
iPacky replied July 12, 2024

Thank you so much for your great review! Good to hear that you are satisfied.

June 26, 2024

We've found I-Packy to be a fantastic solution for our small business without the need for a full WMS. The costs are very reasonable and integration has been smooth, most importantly the after care support we have received has been excellent. Since implementing I-Packy, our picking and packing process has been completely streamlined and it has reduced errors completely. There are loads of helpful options such as being able to take a photograph of the picked products before packing to dis-prove any discrepancies on delivery. Overall we're really happy with I-Packy and would highly recommend to anyone.

Crystal Heaven London
United Kingdom
About 1 month using the app
iPacky replied June 27, 2024

Hi! Thank you so much for your excellent feedback on iPacky! It's been a pleasure helping you to improve.