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We’ve been working with I Think Logistic for a while now, and the experience has been great. Their team is responsive, pickups are always on time, and deliveries are handled smoothly. It’s clear they understand how important timely shipping is for a brand like ours.
The tracking system is easy to use, and whenever we’ve had questions or small issues, their support team has been quick to help. It’s made our logistics process a lot less stressful.
We sincerely appreciate the support and coordination from the ITL team. A special thanks to Ashok Sir for his quick support and management, and to Arina Ma’am for her prompt and proactive assistance.
Their efforts have played a key role in ensuring timely deliveries and quick issue resolution for our team. Happy for this positive partnership
Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff Monica and Kajol who have been giving us exceptional backend support to have deliveries rectified.
We have been using Ithink for our multiple brands, and they’ve been efficient with our logistics. They have made the operations easy for us with prompt service. Overall recommended!
India's Top Logistics Aggregator: Competitive Pricing, Excellent Support. After utilizing the services for one and half years, I feel we made the proper choice in switching, thus I'm submitting this comment. Their prices are among the lowest in the industry, their pick-up and delivery services are excellent and have easy to use backend software. On top of that, I want to express my gratitude to Ms. Bhakti for the outstanding support provided for us. Very good assistance. She get in touch with me to discuss the concerns I raised, such as the shipment manipulation, COD remittance. Keep it up.
We’ve been working with iThink Logistics since their early days, and it has been one of the best logistics aggregator experiences we’ve had in India.
In logistics, You don't need support always but when things go out of hand delays, shipment issues, courier escalations and what truly matters at that point is support. The iThink team has consistently stood out here. Their responsiveness and willingness to take ownership of problems is something we rarely experienced with other top logistics aggregators in the country.
This strong support system is the main reason we’ve continued with them for so long. They don’t just provide shipping services; they actively help resolve issues and keep operations running smoothly.
Highly recommended for businesses that value dependable support, not just shipping rates.
We have had a good experience working with iThink Logistics. The team is responsive and supportive, especially when it comes to resolving operational queries and shipment-related concerns. Their coordination during dispatch planning and tracking updates has been smooth.
Kalpana and Vishal from the team are very supportive. Thanks to them.
iThink courier is really good, they provide support throughtout the order journey their staff is trained and experienced.
Dianna our POC has been helpful.
Overall good experience.
I worked with iThink and I liked it very much. Their delivery is also good. People contact me quickly. We also get the contact number so that I don't have any problems. I get a conversation immediately. I liked their work very much. Thank you brother and thank you iThink.
Excellent Customer support Team with great backend support to have delivery shipped on time. Response time to solve Courier related issues is great. Friendly Staff and have a great attitude to solve issues with
If you have any problem, you get an instant reply after messaging, and the issue gets resolved at the same time, it's really great support
same day resolution. Happy with the communication of the support staff. Sales Team has helped us to get more benefits at a resonable rate and are open to connect us with 3rd party vendors to increase our business scope. Overall it has been a positive relationship with ITL who has always addressed our problems on time. special thanks to support staff AVIRAL KANOUJIYA JI who have been giving us exceptional backed support to have deliveries rectified