iThink Logistics

iThink logistics is good in terms of service. We get good support from ithink team. Solution is given on time and very supportive.

Great app, prices are good compared to many other service providers. Only downside is the interface is not as user friendly and can be improved.

Good App and very professional service. Look forward to working with them for a longer term for our ecommerce shipments

Good App and very Good service. also rates are Cheaper than other logistics partner. would like to work for long time.

it's a great app. easy and efficient. The service received from them adds value to our business . Thanks

Great care support and loved the NDR feature as well as the dashboard which is very user friendly. Will highly recommend.

- First of all they insure amount upto Rs 1000/- only, so be aware and not to ship high value orders with them.
Secondly if your order gets lost due to any reason they will make excuses (like; "provide manifests", "sorry it's been 48 hours and we can't ask courier company for POD", "provide cctv footage of packing", " Ask you that they look and get back to you in a matter and you have to remind them on the same " )and avoid paying the insured amount too.
Lastly but not the least if you provide them all the proofs and cctv's footage too they will put blame on you. (We've faced many issues where they denied for secured amount too due to different reasons.)
- If your product value is less you can ship with them as they are providing fair shipping rates.
- You have to constantly remind them to issue you refund of your canceled shipments, that too they issue in store wallet only.
- And don't provide any resolution to your shipments lost in-transit.
- Initially they were good with weight discrepancy but now many illogical weight discrepancies.
- They don't have good support staff & is eager to put blame on seller.

Hope this review is useful & helps you decide.

We are very happy with Dedicated customer support from ithink logistics. All our queries are heard and solved pretty quickly. That's not all. They also take our feedback on how can they improve the service to make it better

We are working with I Think logistics and we are satisfied with service and rates.
we have faced very good co operation regarding claim issues satisfactory...

Appreciate I-Think Logistics for the quick response, accurate reports, timely action on escalations and better performance than other competitive partners. However, there is always a scope for improvements and betterment. Thanks.