Reviews (84)

Overall rating
4.2
Counts per rating level
  • 77% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
September 3, 2021

This app interface is very easy to use. It makes our work reduced by half and the back-end team is swift in resolving the vendor issues. Delighted to work with the Ithink team. It is bliss for small businesses.
Thank you

Indianpeacock
India
Almost 4 years using the app
December 29, 2022

iThink Logistics strive hard to get the shipment delivered to our customer on time and at the remotest location. NDR and RTO are also considerably reduced.
Special thanks to our POC Sneha Tervankar for taking prompt action.
Looking forward to have long term partnership with iThink as our preferred ecommerce partner.

Mecraaz
India
6 months using the app
February 23, 2021

I wanted a courier service that could help me with quick resolution. I'm glad I found Ithink who has a professional and friendly support staff especially sagar shirdhankar who goes out of the box to make ends meet.

dmodot
India
Over 3 years using the app
January 4, 2022

I switched to Ithink to get better service and I am very much satisfied with the quality of work they provide. the people are professional and know what they are doing plus the dashboard is very easy to learn and there are people who are there to help you with any kind of problem. I would recommend Ithink to everyone. Thank you

GlowCent
India
4 months using the app
April 21, 2022

We are really happy with the service & the quick support we get from the representative Arbaz Qureshi and other staff. Overall it's been a great experience. Thank you Ithink team.

Zouk
India
5 months using the app
April 15, 2021

We have been using I think app for the last 2 years. Both customer service & logistic coordination is great. Another important part is CoD Remittance has been on time from ithink.

Bebaak
India
About 2 years using the app
August 10, 2022

we love ithink and its services. prompt action, highly recommended.
No issues, perfect on every score. we have tried lots of other services, this one is the best.

Kraft Cellar || Women Comfort Footwear
India
9 months using the app
Edited April 30, 2021

It's been a month since we've been using the app at PeelsNutButter. Great onboarding and speedy customer service. Good to have a WhatsApp contact for immediate query resolutions. Our point of contact Arbaz Qureshi has been prompt and professional to help iron out teething issues we'veve faced. Thanks for your help. Hoping this continues and looking forward to using the app.

PEELSNUTBUTTER
India
2 months using the app
February 14, 2026

We had a wonderful experience working with Avani during her time as our account manager at iThink Logistics. She handled escalations and order queries with impressive speed and urgency, always staying highly responsive on the WhatsApp group. Her proactive approach and ownership made logistics coordination smooth and stress-free for us. We truly appreciated her support and professionalism, and we wish her all the best for this well-deserved promotion. It was a pleasure working together!

Erobold
India
Over 1 year using the app
July 31, 2025

I would like to take a moment to sincerely appreciate the excellent support we've received from I Think Logistics.

Working with your team has been a great experience, and we’re especially thankful to Aiviral Kanji, our account manager, for his continuous support. His proactive approach, timely updates, and dedication have truly made a positive impact on our operations.

Thank you once again for your commitment and professionalism. We look forward to continuing our successful association.

ShuShu Babies
India
About 2 years using the app