Joy Subscriptions App

I've found setting up my subscriptions on Joy very straight forward and the support I received from Abby & Anivia (technician) was great, they were helpful, quick and talked me through the changes required. Unfortunately my current payment gateway isn't compatible with Joy at the moment so I am going to look at other payment gateway options in the hope I can use Joy on my shop soon.

I downloaded the app and had issues because of the theme I had in my store. I reached out to the online 24/7 customer service and received help right away. Alyssa was the best! I granted her the access she needed and she came back saying they had to do it a little differently, but all was working. It looked like it should. I asked some follow-up questions as to pausing & cancellations and received the info I needed. She even sent visuals! I am so happy I picked this app for my subscription box. Alyssa is quick & knowledgeable. Wonderful experience all around.

I had a fantastic experience using the Joy Subscription App! The app is intuitive and effective for managing subscriptions, and it perfectly fits the needs of my store.

A special thanks to Damian for his outstanding support—he was professional, quick to respond, and ensured that the bulk subscription setup was handled seamlessly. Damian also patiently answered all my questions and provided clear guidance every step of the way.

I highly recommend this app, not only for its features but also for the exceptional customer service.

I just downloaded this app to my store to set up a recurring subscription product and it's good! It's free, built for Shopify, and user-friendly/intuitive. The customer service is great and Sonny was super helpful and polite.

There is some room for improvement: adding conditional logic for cancellation and pause rules would be nice. I would also love it if we could edit the verbiage ourselves and write custom policies without having to reach out to support. That being said, the support team is super helpful and responsive, so it's okay how it is for now.

These guys are fantastic!!!! We had a custom theme that did not support any subscription app but Joy figured out how to customize their app to run on our theme and helped us set up all of our products with a subscription option in our store. Abby from their support team was incredibly helpful, professional and proactive in getting us all set up and Andrew from the technical team made it all happen. After having dealt with many different apps on Shopify and lots of frustrations and nowhere to turn when things don't work, Joy Subscription is truly a joy to work with. Can't recommend enough!!!

I just started using this app and it seems like it will do exactly what I need. Setup was quick, customer service was great. But if I could make two suggestions: First it would be great to have a feature where you could make the subscriptions in draft mode so you can prep things in advance and release all at once. Second, to be able to do more than one product at a time would also make things a lot faster. However this is where customer service is great, they can take the one I did and copy it to all my other products. I just would like the option of getting it done on my own. Very helpful, looking forward to putting this app to use in my business. Thank You!

We've been using this Shopify subscription app for a week now, and it has completely transformed our approach to recurring revenue. Setting up subscription products was incredibly straightforward, and the user interface is intuitive, making it easy for both us and our customers.

The customer service is also top-notch! Especially Damian and Raymond! Anytime we had questions, the support team responded quickly and provided clear solutions.

If you’re looking to add a subscription model to your Shopify store, I highly recommend this app. It’s reliable, user-friendly, and packed with features that make managing subscriptions a breeze.

I recently installed Joy Subscriptions on my Shopify store, and I’m extremely happy with how smoothly everything has been running! The app is very user-friendly and has made managing subscriptions a seamless process. A big shoutout to Kevin from the support team—his assistance was outstanding! He went above and beyond to help with the setup and answered all my questions quickly and professionally. If you're looking for a reliable subscriptions app with top-notch customer service, I highly recommend Joy Subscriptions!

Great App - Great Pricing - Great Service. WIN WIN WIN

Iris was very attentive when I had some questions about the app, was incredibly easy to work with, and had everything figured out for me SO fast!