Joy Subscriptions App

Joy Subscriptions App

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Reviews (462)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    448
  • 2% of ratings are 4 stars
    8
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants say this app drives strong recurring revenue and is easier to use than other subscription tools. They like the clean, customizable widgets, flexible plans, and customer portal for pausing, swapping, and updating payments. Dunning tools help recover failed payments and stabilize cash flow. Setup, migrations, and Shopify integration are described as smooth. Support is frequently called world‑class, handling customizations, styling, translations, and troubleshooting quickly.

October 10, 2026

Olivia from the Joy Subscriptions App support team was absolutely wonderful today! she was fast, incredibly helpful, and resolved my issue in no time. Thank you so much, Olivia!

Voila Pure
United Kingdom
12 months using the app
October 7, 2026

The app is great and has been pretty seamless! They're able to easily customize things, and their custom service is wonderful! They're so helpful and quick - Ansera did an incredible job at helping me modify a ton of things! I've tried a few apps and I'd recommend them for subscriptions!

ENSANTÉ
United States
About 1 year using the app
October 2, 2026

IRIS was fantastic at helping me set up the subscription app.. Very friendly and professional! Thank You !!

Tiffany's Ceramics
United States
About 2 hours using the app
September 15, 2026

Great App! - The app is intuitive. Support is awesome and quick reply.

UFCBIO
United States
11 months using the app
September 13, 2026

Iris just helped me with something that is probably simple for them but was NOT simple for a non-tech person. She was SUPER fast and fixed my issue. I have started with the free version, but I'm sure I'll upgrade soon once we get those customers in, which Joy ALSO helps with! Amazing!

MesaMima
United States
About 23 hours using the app
September 8, 2026

The team (Olivia especially) was extremely responsive and assisted me with my needs in a timely manner! Awesome service to have.

pitabytes creative
United States
3 months using the app
August 29, 2026

Olivia is super helpful and responsive!

Freshcia UK
United Kingdom
2 days using the app
August 27, 2026

Assistance is excellent with quick turnarounds and friendly support!

Diecast Social
United States
30 days using the app
August 19, 2026

Iris was a great help! She was able to direct me to the right options, to customize the widget, even when the changes were in the AOV bundles app.

DrinkAid
Singapore
3 months using the app
August 19, 2026

Great app so far. Still testing but already using Joy Loyalty and very pleased. Avery was also very kind and fast to help me. I like it that they respond so quickly

Mālama
Switzerland
3 days using the app
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