Joy Subscriptions App

Joy Subscriptions App

Reviews (463)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app drives strong recurring revenue and is easier to use than other subscription tools. They like the clean, customizable widgets, flexible plans, and customer portal for pausing, swapping, and updating payments. Dunning tools help recover failed payments and stabilize cash flow. Setup, migrations, and Shopify integration are described as smooth. Support is frequently called world‑class, handling customizations, styling, translations, and troubleshooting quickly.

June 11, 2026

The customisation options you can do yourself are slightly limited, yet can be resolved through contacting customer support. Olivia was very helpful in customising the app, she understood my requirements right away and resolved them well!

The Prepared Guy
Finland
1 day using the app
September 5, 2026

I have just migrated from another subscription app and I can just say that everything so far have gone so smoothly. They helped me migrate everything and have even gone the extra mile and designed my build a box page exactly as I had it before. Wanted som custom coding, and in an hour I got the help I wanted.

The main reason I wanted to change from my other subscription app was due to the high costs, high monthly price and transaction fees. But I'm very suprised with everything else. They really go the extra mile to help you get setup. Thanks Philip, Hena, Luke, Kipuka and Ethan!

Simply put. A business should be built from the customers point of view and back, not the other way around.

If I could leave more stars to the review I would. ;)

TIEL Energy pouches
Sweden
10 days using the app
July 28, 2026

Ethan was very helpful!

Fungi Days
United States
About 2 months using the app
July 14, 2026

Great app & Extremely good support . Hena was exceptional !!

My Store
South Africa
7 months using the app
July 14, 2026

Excellent support and a great product team capable of doing pretty much anything you ask to personalise for your store. Working with Avery has been great; the level of client support and engagement of this app is exemplary in business

Alv
South Africa
5 days using the app
July 12, 2026

Avery assisted me and got on chat within seconds of my inquiry. She was responsive, knowledgeable, and answered all the questions I had. Very easy to work with!

GiaNina Coffee & Tea
United States
5 months using the app
July 13, 2026

This application works great for subscriptions, and the support team is excellent. Kipuka was incredibly helpful throughout the integration process, making everything smooth and easy. Highly recommended!

draftproducts
United Kingdom
10 months using the app
June 30, 2026

The best app of its kind! I use many of the apps they have, never dissapointed! The support is more than excellent! Special thanks to Avery who guide us like a true professional, he was quick, ready to help and always supportive!

Olympia Agora
Greece
About 6 hours using the app
June 28, 2026

I was lost setting this up and hit the chat icon and got connected with Avery, and let me tell you, he was a god send, Avery Helped set my whole app up and got me going, best customer service I have seen in al ongoing time. Than you so much Avery

Comics and Collectibles R Us
United States
3 months using the app
June 27, 2026

Olivia was great, efficeint and responsive, did the job. Thank you

Amaris Mint
United Kingdom
12 months using the app