Joy Subscriptions App
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app drives strong recurring revenue and is easier to use than other subscription tools. They like the clean, customizable widgets, flexible plans, and customer portal for pausing, swapping, and updating payments. Dunning tools help recover failed payments and stabilize cash flow. Setup, migrations, and Shopify integration are described as smooth. Support is frequently called world‑class, handling customizations, styling, translations, and troubleshooting quickly.
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Great app for managing subscriptions on Shopify! The setup is simple, the interface is clean, and it works smoothly with my store. Support has been responsive and very helpful—especially Iris, who provided quick assistance. Highly recommend for anyone looking to add subscriptions easily.
Excellent customer service and very quick with the fix I have nothing but good things to say about iris
Riley was super helpful and fixed everything within minutes. Asked me to set up German as the default language for the widget and it worked perfectly right away. Great support, highly recommend!
Très satisfaits de l'application mais surtout du support client, rapide et efficace. Merci Iris
感谢hena对我耐心地帮助
I’ve been using this app for subscriptions and it’s been incredibly user-friendly—I was able to set everything up on my own with no hassle.
I did reach out to support with a question about bundles, and Olivia was amazing. She explained everything clearly, provided written guidance, and even included screenshots to walk me through it.
Truly excellent service and support. Highly recommend!
the Joy team is incredibly easy to work with and the app has helped increase revenue significantly.
Great subscription app and very prompt and professional support from Olivia who helped me with an issue I had today.
Terrible support. Total waste of time.
Dealt with "Hena from solar," who has absolutely no technical knowledge. Instead of fixing my actual problem, she just kept asking the same stupid questions over and over again. Completely useless and frustrating experience. Avoid.
Hi there,
Thank you for sharing your feedback.
First, I sincerely apologize for the frustrating experience previously, since the agent handling your case was still new, the correct solution was unfortunately delayed. We’ve already reviewed this internally and will continue improving our training process moving forward.
I also informed you that our dev team has implemented a workaround for your customization request, and I checked that it is now displaying correctly on your storefront.
I’m reaching out personally so I can support you directly moving forward. Thank you again, and I look forward to hearing from you.
Best regards,
Abby
Account Manager | Joy Subscription
Excelente aplicación, pude implementar de manera rápida y correcta lo que deseaba a nivel de suscripciones. Necesité apoyo para una configuración, y el canal de soporte fue inmediato, Olivia me ayudó y lo resolvimos en pocos minutos, fue una gran experiencia.
